28 Oct
|
Sunonix India
|
Jigani
28 Oct
Sunonix India
Jigani
Job Responsibilities
- Make daily calls to existing and new clients.
- Coordinate with clients regarding service requirements, appointments, and follow-ups.
- Schedule technician visits and confirm appointments with clients.
- Coordinate with the technical team to ensure timely service delivery.
- Follow up with clients regarding pending service requests, complaints, and maintenance activities.
- Handle client enquiries related to solar services, heat pump services, RO plant services, and water softener regeneration.
- Provide regular updates to clients regarding technician visits and service progress.
- Follow up on quotations, approvals, purchase orders, and pending payments, as required.
- Maintain client databases, daily call reports, and service follow-up records.
- Handle incoming calls and respond to client queries professionally.
- Generate new leads and identify potential business opportunities through calls and follow-ups.
- Maintain good relationships with clients and ensure customer satisfaction.
- Prepare daily reports and update the manager regarding completed and pending activities.
Required Skills & Qualifications
- 1–2 years of experience in tele calling, customer support, or client coordination.
- Positive communication skills in English, Hindi, and Kannada. Telugu is an added advantage.
- Basic computer knowledge, including MS Excel and email communication.
- Good telephone etiquette and client-handling skills.
- Strong follow-up, coordination, and organizational abilities.
- Positive attitude, patience, and willingness to learn.
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Tele Calling Executive (Jigani)
🏢 Sunonix India
📍 Jigani