Job Description – Community Mobilizer cum Support Staff

Project: Saksham Saathi – LGBTQIA++ Skilling & Livelihood Empowerment Programme

Location: Gurugram, Haryana

Position: Community Mobilizer cum Support Staff

Reporting To: Centre Coordinator / Project Manager

Role Purpose

The Community Mobilizer cum Support Staff will be responsible for identifying, counselling, mobilising and supporting eligible LGBTQIA++ participants for the project. The role will also ensure regular participant follow-up, attendance support and coordination between the community and training centre.

The project specifically requires outreach through LGBTQIA++ community networks, CBOs, peer leaders and civil-society partners, along with orientation, counselling, screening and registration.

Key Responsibilities

- Conduct community outreach and mobilisation in Gurugram.
- Coordinate with LGBTQIA++ networks, CBOs, peer leaders and community organisations.
- Explain the training programme, course duration, attendance requirements and livelihood opportunities to potential participants.
- Conduct individual counselling and interest mapping.
- Support eligibility screening and participant selection.
- Assist participants with registration, informed consent and baseline documentation.
- Support enrolment of 125 participants without duplication.
- Maintain mobilisation and beneficiary tracking records.
- Conduct regular follow-up with enrolled participants.
- Follow up on absenteeism and participants at risk of dropping out.
- Support participants facing mobility,



income, social or attendance-related challenges.
- Assist the Centre Coordinator during orientations, events, assessments, exposure visits and placement activities.
- Maintain confidentiality of participant identity and personal information.
- Support collection of feedback, case studies and project documentation with consent.
- Escalate grievances, discrimination, safeguarding or safety concerns to the Project Manager.
- Provide basic administrative and logistical support at the training centre when required.

Key Deliverables / KPIs

- Adequate mobilisation pipeline maintained.
- 125 unique participants supported through enrolment.
- Registration and consent documents completed.
- Regular attendance follow-up conducted.
- Participant dropout risks identified and followed up.
- Accurate mobilisation and participant-support records maintained.
- Community relationships maintained throughout the project.

Recommended Qualification & Experience

- Graduate in Social Work, Sociology, Psychology, Community Development or related field preferred.
- Minimum 2 years of community mobilisation/outreach experience.
- Experience working with LGBTQIA++, marginalised or vulnerable communities preferred.

Required Skills

Community outreach, counselling, interpersonal communication, field coordination, documentation, confidentiality, empathy, participant follow-up and non-discriminatory communication.

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Community Support Worker (Delhi)
🏢 Spherule foundation
📍 Delhi