We are looking for an experienced Team Lead to manage and guide the telesales team, drive sales performance, and ensure monthly targets are achieved.
Key Responsibilities:
- Manage, guide, and motivate the telesales team.
- Set and monitor daily, weekly, and monthly sales targets.
- Monitor team performance and ensure targets are consistently achieved.
- Handle escalated customer queries and support the team in closing leads.
- Track calls, follow-ups, site visits, and sales conversions.
- Train and coach team members to improve their sales and communication skills.
- Develop effective telesales strategies to generate leads and improve conversions.
- Prepare and maintain daily/weekly/monthly sales reports.
- Coordinate with the field sales team for site visits and lead conversion.
- Analyse team performance and identify areas for improvement.
Requirements:
- 3–5 years of experience in telesales/team handling.
- Prior experience managing a telesales or telecalling team.
- Experience in Real Estate / Construction is preferred.
- Strong communication and negotiation skills.
- Good leadership and team management abilities.
- Target-oriented with a solid focus on sales conversion.
- Good knowledge of MS Office/Excel and sales reporting.
- Ability to handle pressure and manage multiple tasks.
Pay: From ₹20,000.00 per month
Work Location: In person
📌 Team Leader (Egmore)
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