Position: Customer Support Executive / Customer Care Executive

Experience: 0-1 Years (Fresher + Experienced both can apply)

Qualification: 12th / Graduate / Any

Location: Sector 58, Noida [Work From Office]

Role Summary

We are looking for a polite & customer-focused Customer Support Executive to handle customer queries, complaints and ensure high customer satisfaction.

Key Responsibilities

- Handle inbound & outbound customer calls, chats & emails

- Resolve customer queries, issues & complaints promptly

- Provide correct information about products & services

- Maintain customer data and call history in CRM

- Follow up with customers for feedback & issue closure

- Escalate unresolved issues to senior team





- Ensure high customer satisfaction & retention

Requirements

- 0-2 Years experience in Customer Support / Telecalling

- Valuable listening skills & problem-solving attitude

- Basic computer knowledge - MS Excel, CRM, Email handling

- Patient, polite & customer-friendly nature

- Willing to work in rotational shifts if required

Skills Preferred

- Experience in Voice / Non-Voice Support

- CRM knowledge

- Complaint handling & customer retention

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 CSE (Customer Support Executive) (Noida)
🏢 Bharat Energreen
📍 Noida