Hospital Receptionists are responsible for greeting visitors, patients and healthcare professionals, and managing administrative tasks.
They are often the first point of contact within a healthcare facility and play a crucial role in maintaining patient satisfaction.
Hospital Receptionists have the following duties and responsibilities:
- Greet and direct patients, visitors and healthcare professionals
- Register new patients and update existing patient demographics by collecting detailed patient information
- Answer and screen telephone calls, take messages, and provide appropriate information to phone callers
- Manage appointments, including scheduling and confirming patient appointments
- Verify patient’s insurance and collect co-pays and deductibles
- Prepare patient charts prior to their appointments and maintain medical records
- Coordinate with various departments regarding patient inquiries
- Handle patient check-in and check-out procedures
- Manage administrative tasks such as ordering supplies and organizing patient referrals.
Responsibilities
- Greet and direct patients, visitors, and hospital staff
- Answer incoming calls and provide support as needed
- Schedule and confirm patient appointments
- Keep patient appointments on schedule by notifying provider of patient’s arrival
- Register new patients and update necessary records
- Collect patient co-payments and verify insurance coverage
- Maintain a clean and welcoming reception area
- Assist in filing and maintaining patient records
- Handle patient queries and ensure high standards of patient satisfaction
Pay: From ₹25,000.00 per month
Perks:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund