- Welcome and greet visitors, clients and guests professionally.
- Handle incoming and outgoing phone calls, emails and inquiries.
- Manage appointments, meeting schedules and visitor records.
- Maintain the reception area and ensure it is neat and organised.
- Receive, sort and distribute incoming mail, courier and documents.
- Provide general administrative and clerical support to the office.
- Coordinate meetings and assist with meeting room arrangements.
- Maintain visitor logs and ensure proper entry records.
- Respond to basic customer queries and direct them to the appropriate department.
- Maintain office stationery and reception-related supplies.
- Assist with data entry, filing and document management.
- Coordinate with different departments to ensure smooth daily office operations.