The MIS Specialist will act as the central point of contact for all business-related data management, reporting, and performance analytics for all verticals. The role is responsible for preparing and maintaining accurate MIS, supporting management decision-making through analytical reports, coordinating with business teams, banks, vendors, and HR, and ensuring timely processing of incentive and dealer payouts. The incumbent will also support management presentations, Town Hall reports, and reconciliation of data with parent Bank.

Key Result Areas (KRAs)

KRA

KPI

Target

MIS Accuracy

Error-free MIS reports

â¥99% Accuracy

Timeliness

Daily/Weekly/Monthly MIS submission

100% On Time

Business Analytics

Management dashboards and analytical reports

As per schedule

Incentive Processing

TL & FOS incentive calculations

100% Accuracy

Dealer/Vendor Payout

On-time payout processing

Within TAT

Headcount Management

Regional manpower confirmation

100% Monthly

Revenue Tracking

Product-wise revenue reporting

Monthly

Channel Performance

Channel-wise sourcing analysis

Monthly

Management Presentations

Town Hall & Leadership reports

On Time

Stakeholder Support

Data requests closure





Within agreed SLA

SLA Documentation

Preparation & maintenance

100% Updated

Team Management

MIS team productivity

As per target

Requirements

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Required Skills

- Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, Dashboards)
- SQL (Preferred)
- Power BI / Tableau (Preferred)
- MIS Reporting & Data Analytics
- Solid Analytical and Problem-Solving Skills
- Excellent Communication & Coordination
- Presentation Skills (PowerPoint)
- Data Validation & Accuracy
- Time Management
- Stakeholder Management

________________________________________

Educational Qualification

- Bachelor's Degree in Commerce, Business Administration, Statistics, Computer Science, Mathematics, or a related field.
- MBA or PG Diploma will be an added advantage.

________________________________________

Experience

- 3–6 years of experience in MIS, Business Analytics, or Operations.
- Experience in NBFC, Banking, Vehicle Loans, Home Loans, or Financial Services is preferred.
- Experience handling incentive calculations, dealer payouts, and management reporting is desirable.

📌 MIS SPECIALIST (Chennai)
🏢 Indbank Global Support Services
📍 Chennai