Job Description

Primary Function of the Position

We are seeking a supply chain professional to own end-to-end demand forecasting, supply planning, inventory control, and logistics execution for a portfolio of medical devices — capital equipment, instruments, accessories, and spare parts.

The role drives a disciplined S&OP; process across a regulated, lot-traceable, and often import-dependent supply chain — balancing patient-facing service levels, working capital, regulatory compliance, and cost-to-serve.

The incumbent will be the bridge between Commercial (tender + commercial channel), Regulatory Affairs, Quality, Manufacturing / Imports, Finance, and Service — ensuring on-shelf availability of life-critical products and uninterrupted service support to the installed base.

Key Responsibilities

Demand Planning & Forecast Management

- Own statistical and consensus demand forecasts at SKU / region / channel level, segmented by capital equipment, instruments, accessories, consumables, and spares, on a rolling 18-month horizon.
- Support New Product Introduction (NPI) launches — build phase-in plans aligned to regulatory milestones, sales-force readiness, and channel fill.
- Manage EOL and product-transition planning with care — clinical preferences and regulatory constraints make abrupt phase-outs risky.
- Run spare-parts and accessory planning driven by installed-base data, attach rates, and service-event history.
- Track forecast accuracy — MAPE, WMAPE, bias, FVA — at category level; isolate tender forecast error from commercial baseline.

Supply Planning & Inventory Control

- Convert the demand plan into a constrained supply plan across in-house.
- Work closely with global Supply planner.
- Own inventory planning and control — safety stock, cycle stock, and strategic stock — segmented by criticality (lifesaving / Class C-D items held at higher service levels, slow-moving accessories at lower tier).
- Manage expiry, FEFO discipline,



and inventory ageing to keep write-offs within target.
- Plan around import lead times, CDSCO license validity, and customs clearance dependencies for imported SKUs.
- Coordinate with global stakeholders — regional supply hubs, principal manufacturers, and global category / planning teams — for supply allocation, expedites, and execution tracking across time zones.

Logistics & Service Levels

- Oversee inbound (imports + domestic), inter-DC, and outbound logistics to distributors, hospitals (direct), and field service engineers.
- Manage 3PL/4PL partners under ISO 13485-aligned vendor audits and Valuable Distribution Practices (GDP).
- Track and improve OTIF, lane-level cold-chain excursion %, expiry write-off %, freight cost per unit, OTIF-to-hospital direct, and tender-fulfilment %.

S&OP; & Stakeholder Integration

- Run a disciplined monthly S&OP; — Demand Review → Supply Review → Pre-S&OP; → Executive S&OP; — with a separate tender pipeline review layered in.
- Act as the single integrator across Commercial, Tender, Service, Regulatory, Quality, Manufacturing, Imports, and Finance; quantify trade-offs (service to a hospital vs. expiry risk vs. cash).
- Drive scenario plans for tender wins/losses, NPI go-live shifts, supplier disruptions, and import delays.

Analytics, Systems & Continuous Improvement

- Drive deployment and adoption of planning systems — o9, SAP — alongside QMS-integrated traceability in ERP.
- Build dashboards for forecast accuracy, inventory ageing / expiry runway, service level by hospital, tender OTIF, and import lead-time variance.
- Champion Lean / Six Sigma initiatives and GDP-aligned SOPs; institutionalize a logistics control tower for critical SKUs.

Stakeholder Management

- Manage cross functional stakeholders across commercial, Service, Regulatory, Manufacturing, Planning , Imports and Finance.
- Build and sustain Strong working relationship with global counterparts ,3PL/4PL Partners.
- Represent the function in senior business reviews and external audits (CDSCO, ISO 13485 surveillance).

📌 Mgr. Supply Chain Planning & Logistics (Bengaluru)
🏢 Intuitive
📍 Bengaluru