Style associates you will support to achieve store targets through exceptional customer service, effective sales strategies, and team collaboration.
Responsibilities
- Supporting the Store Manager and Assistant Store Manager for driving the sales to achieve the store target.
- Ensure the highest standards of customer service are maintained.
- Address escalated customer issues and ensure resolution in a professional and satisfactory manner.
- Play a key role in maintaining and improving visual merchandising standards within the store.
- Assist in managing inventory levels, including stock replenishment, stock takes, and monitoring product turnover. Work to minimize stock discrepancies and ensure accurate inventory records.
- Process point-of-sale purchases, handle transactions, and cross-sell additional products to enhance the customer's shopping experience.
- Adhere to Standard Operating Procedures and follow established guidelines for store operations.
- Assist in training new and existing team members to improve their understanding of the products and services offered.
Candidate Profile
- Min HSC or above with 2+ years of fashion retail experience
- Must be above 18 years of age and below 35 years of age.
- Basic computer skills is preferable
Skills
Communication skills
Local Language Proficiency: Fluent in the local language.
Able to handle situations proficiently in the local language.
English Skills: Fluent in English, handles skilled communication well. Able to effectively address English-speaking audiences.
Customer Engagement
Effectively builds rapport with customers.
Capable of asking insightful questions to understand customer needs.