28 Oct
|
Aj classic Traders
|
Hyderabad
28 Oct
Aj classic Traders
Hyderabad
Urgent Hiring: Patient Counselor / Admission Counselor
Hospital: ABM Hospital
Location: Kishan Bagh Road, Bahadurpura, Hyderabad – 500064
Department: Patient Relations & Front Office
Job Type: Full-Time
Job Overview:
ABM Hospital is hiring a compassionate and persuasive Patient Counselor to assist patients and their families in understanding treatment options, admission procedures, maternity packages, and care plans.
Key Responsibilities:
Counsel outpatients and their families on recommended medical procedures, maternity/delivery packages, and hospital services.
Address patient queries regarding room categories, billing estimates, and admission formalities transparently.
Coordinate between consulting doctors, administrative staff, and patients to ensure a smooth transition from OPD to admission.
Follow up with prospective maternity and elective surgery patients to confirm bookings.
Collect patient feedback post-consultation/discharge to improve patient satisfaction.
Candidate Profile:
Education: Graduate in any discipline (B.Sc, BBA, MSW, Psychology, Hospital Administration, or Nursing preferred).
Experience: 1 to 3 years of counseling or patient coordination experience in a hospital, maternity center, or clinic setup.
Skills: Excellent active listening, empathetic persuasion, and relationship-building skills.
Languages: Fluent in Telugu, Hindi/Urdu, and basic English.
How to Apply:
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Address: ABM Hospital, Kishan Bagh Road, Bahadurpura, Hyderabad.
For the Hyderabad market (specifically private clinics and community hospitals in areas like Bahadurpura / Old City), here are the recommended salary brackets for a Patient Counselor:
1. Market Salary Tiers
Candidate Experience Level | Profile / Background | Recommended Monthly Salary (Fixed) |
---|---|---|
Junior / Entry-Level (0 – 1 Year) | Fresh graduates (BBA, B.Sc, Psychology, MSW) or front-office staff moving to counseling | ₹15,000 – ₹18,000 |
Mid-Level (1 – 3 Years) | Experience handling admissions in small/mid-sized nursing homes, diagnostic labs, or dental/eye clinics | ₹18,000 – ₹24,000 |
Experienced (3+ Years) | Proven background in high-volume maternity, IVF/fertility, or elective surgery conversion | ₹25,000 – ₹30,000 |
2. Recommended Structure: Base Pay + Incentive Model
Because this role directly impacts revenue (converting OPD visits into booked deliveries and bed admissions), a hybrid compensation model usually delivers the best performance:
* Fixed Base Salary: ₹18,000 – ₹20,000 / month
* Variable Performance Incentive:
* Per Confirmed Delivery Booking (Normal / C-Section): ₹300 – ₹500 per patient after advance/token payment.
* Per Elective Inpatient Admission / Procedure: ₹200 – ₹400.
* Monthly Target Bonus: e.g., ₹2,000 – ₹3,000 extra if they hit 25+ confirmed package admissions in a calendar month.
Negotiation Recommendation
* Start Your Offer At: ₹18,000 / month for a full time candidate with 1–2 years of local hospital or clinic experience.
* If they negotiate higher: Keep the fixed component around ₹18,000–₹20,000 and pitch the performance incentive to bridge their expectations to ₹25,000+.
📌 Patient Counselor / Admission Counselor (Hyderabad)
🏢 Aj classic Traders
📍 Hyderabad