We are seeking a motivated Domestic Telesales Executive to join our dynamic team in the BPO sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in health insurance sales, loans, and investments. As a Domestic Telesales Executive, you will be responsible for engaging with customers, understanding their needs, and providing them with suitable solutions. You will play a crucial role in enhancing customer satisfaction and driving sales through effective communication and relationship-building skills.
Key Responsibilities
- Conduct outbound calls to potential customers to promote health insurance products, loans, and investment opportunities.
- Provide exceptional customer support by addressing inquiries and resolving issues promptly.
- Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
- Meet and exceed sales targets while adhering to company policies and procedures.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with team members to share best practices and improve overall performance. Required
Skills:
- Solid communication skills in English, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Customer-oriented mindset with a passion for delivering excellent service.
- Previous experience in customer support or telesales is a plus, but freshers with good communication skills are also encouraged to apply. Join us for an exciting opportunity to grow your career in the BPO industry.
We offer
a supportive work environment and opportunities for professional development. If you are ready to take on this challenge, we would love to hear from you This job is provided by Shine.com