28 Oct
|
Neuraleap Group
|
Bengaluru
28 Oct
Neuraleap Group
Bengaluru
Blufig
• B2B Marketing Agency Head of Client Servicing Bengaluru ₹15–18 LPA 6–10 years
• Role overview Blufig is a full-service B2B marketing agency that helps B2B technology brands achieve their digital marketing objectives. The company has worked with 130+ brands and delivers integrated solutions across digital marketing, content, design, and MarTech. The company is looking for a Head of Client Servicing who can lead the Account Management (AM) function or business unit, manage strategic client relationships, oversee delivery, and drive account growth. Critical hiring requirement: The candidate must come from a B2B marketing agency and have demonstrable experience leading the Account Management function or a business unit. Individual account managers without leadership experience should not be prioritized.
• Key hiring criteria Parameter Requirement Location Bengaluru Budget ₹15–18 LPA Experience 6–10 years Industry B2B digital marketing agency Leadership Led the AM function or a business unit Client segment Preferably B2B technology/SaaS Core expertise Client servicing, account management, digital marketing delivery Marketing knowledge SEO, performance marketing, Google Ads, LinkedIn Ads Additional Skills Client Retention, Account Growth, Cross-functional Team Management
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Key responsibilities
• Lead client servicing and manage strategic B2B client relationships.
• Coordinate delivery across SEO, performance marketing, social media, content, design, and web development.
• Own project timelines, deliverables, quality assurance, and client satisfaction.
• Review campaign performance, ROI, and digital marketing effectiveness.
• Lead internal teams, project reviews, briefings, and client status meetings.
• Identify upselling, cross-selling, and account expansion opportunities.
• Develop processes to improve delivery quality, team efficiency, and client retention.
• Ideal candidate profile Prioritize candidates who meet most or all of these criteria:
• Currently or recently working in a B2B digital marketing agency.
• Has led Account Managers, Client Servicing Managers, or an account management business unit.
• Manages multiple B2B accounts and complex digital marketing deliverables.
• Has experience with B2B technology, SaaS, IT services, or enterprise clients.
• Understands SEO, paid media, analytics, and integrated marketing campaigns.
• Has demonstrated client retention, revenue growth, and team leadership. Reject Or Deprioritize
• B2C-only agency professionals.
• Candidates from in-house marketing teams without agency experience.
• Individual contributors who have never led an AM team or business unit.
• Candidates whose experience is limited to project coordination without client ownership.
• Candidates exceeding the ₹18 LPA budget unless the client approves an exception.
Skills:
seo,google ads,social media
📌 Head of Client Servicing (Bengaluru)
🏢 Neuraleap Group
📍 Bengaluru