Role overview You will own customer relationships from first enquiry to repeat purchase, so every lead gets a prompt follow-up and every customer comes back.
Key responsibilities
• Handle inbound leads from website, social media, ads and walk-ins
• Make follow-up calls and WhatsApp communication, and convert enquiries into sales
• Maintain accurate records of leads, pipeline and customer history in the CRM
• Run post-sale follow-ups, service reminders, feedback and repeat-purchase campaigns
• Share weekly reports on lead conversion and pipeline status Requirements
• 1–3 years in tele-sales, inside sales or CRM roles (retail, automobile or consumer brands preferred)
• Hands-on with CRM tools (Zoho, HubSpot, Salesforce or similar) and MS Excel / Google Sheets
• Excellent communication in English, Hindi and Marathi
• Target-oriented, organised and customer-friendly Why join us: rapid-growing brand, direct exposure to leadership, performance incentives.
📌 CRM Sales Executive (Pune)
🏢 Avitree World
📍 Pune
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