Company Description BuyBuyCart is a customer-focused retail platform that enables shoppers to save more every day through convenient online and in-store experiences. Customers can easily download the BuyBuyCart app and shop directly from home, accessing a wide range of products with flexible purchasing options. The platform emphasizes simplicity and accessibility, allowing users to place orders without minimum purchase requirements. BuyBuyCart is committed to delivering value, convenience, and a seamless shopping journey for diverse customers. Role Description The Telesales Specialist role at BuyBuyCart is a full-time, on-site position based in Noida. In this role, the specialist will make outbound and receive inbound calls to promote products, explain offers, and close sales while meeting daily and monthly targets. The position involves answering customer queries, providing accurate product information, resolving basic issues, and documenting interactions in the system.
The Telesales Specialist will follow scripts and sales processes, update customer records, collaborate with team members, and share feedback to improve sales strategies and customer experience. Qualifications
• Candidates should possess solid Communication and Customer Service skills.
• Candidates should possess Sales and Customer Support skills.
• Candidates should possess Training and coaching-related skills to support knowledge sharing within the team.
• Good listening skills, patience, and the ability to handle objections professionally.
• Comfort working with call-center tools, CRM systems, and basic computer applications.
• Proven ability to meet targets in a telesales or similar role is preferred.
• High school diploma or equivalent; additional education in business or marketing is an advantage.