We're Hiring | Assistant Manager – IT Are you a hands-on IT professional with expertise in IT operations, infrastructure management, and information security? We're looking for a versatile IT professional who can manage day-to-day IT operations, strengthen security controls, support compliance audits, and ensure reliable IT infrastructure. Candidates with experience limited to a single specialized IT domain may not be suitable for this role. Position: Assistant Manager – IT Department: Information Technology

Experience:
5–10+ Years Employment Type: Full-time

Key Responsibilities
IT Operations
• Manage IT helpdesk, SLAs, incident and change management, escalations, and user onboarding/offboarding. Infrastructure Management
• Administer Windows/Linux servers, Active Directory/Entra ID, Microsoft 365 or Google Workspace, virtualization, networking, backups, and disaster recovery drills. Information Security
• Manage endpoint security, antivirus, email security, MDM, DLP, encryption, patch management, vulnerability remediation, and security incident response. Access Control
• Manage user access lifecycle, role-based access control (RBAC), MFA/SSO, privileged access, and periodic access reviews. Audit & Compliance
• Support ISO 27001, SOC 2, GDPR, and client security audits.
• Provide audit evidence, respond to auditor queries, and ensure closure of IT-related findings. Asset & Vendor Management
• Maintain hardware, software,



and license inventories.
• Manage IT vendors, AMC contracts, renewals, SLAs, procurement, and IT budgeting support. Required Technical Skills
• Windows Server, Active Directory/Entra ID, Group Policy, DNS/DHCP, and working Linux knowledge.
• Microsoft 365 or Google Workspace administration, with exposure to Azure or AWS.
• Networking fundamentals, including TCP/IP, VLANs, routing/switching, firewalls, VPN, and Wi-Fi.
• Security tools such as EDR/antivirus, MDM, DLP, patch management, and encryption.
• Backup and restore testing, disaster recovery, and VMware/Hyper-V virtualization.
• ITSM tools such as ServiceNow, Freshservice, Jira Service Management, or ManageEngine.
• Solid documentation skills for policies, SOPs, registers, and audit evidence. Qualifications
• B.
E./B.
Tech/MCA/B.
Sc. IT or equivalent qualification.
• Certifications such as CISSP, Microsoft Azure/Security certifications, CCNA, ITIL v4, or CEH are valued.
• Knowledge of SIEM, vulnerability scanners, GRC platforms, and PowerShell/Python scripting is an added advantage. What We're Looking For Strong ownership and accountability. Hands-on execution across multiple IT domains. Excellent documentation and communication skills. Ability to handle incidents and audits calmly. Integrity in handling confidential information. Ability to mentor and support team members.

📌 Assistant Manager – IT (Pune)
🏢 AM Infoweb
📍 Pune