Job Description
Client Relationship Executive Company: SEEK

Job Type
Full-Time

Location:
Bangalore

Experience:
0-2 years About SEEK SEEK is focused on building strong client relationships through effective communication, reliable service, and consistent follow-ups. We are looking for a proactive and confident Client Relationship Executive who can communicate with clients, understand their requirements, and ensure a smooth and positive client experience. Role Overview: The Client Relationship Executive will primarily be responsible for managing client communication through inbound and outbound calls. The role involves connecting with existing and potential clients, understanding their needs, providing relevant information, following up on queries, and maintaining long-term relationships. Approximately 80% of the role will involve calling and client communication, while the remaining 20% will involve laptop-based tasks, including updating client records, maintaining reports, sending emails, and handling basic documentation.

Key Responsibilities
Client Communication and Relationship Management (80%) •⁠ ⁠Handle inbound calls from clients and respond to their queries professionally. •⁠ ⁠Make outbound calls to prospective and existing clients for follow-ups, updates, and relationship building. •⁠ ⁠Understand client requirements and communicate relevant information about SEEK’s services. •⁠ ⁠Maintain regular communication with clients to ensure satisfaction and engagement. •⁠ ⁠Follow up on pending queries, discussions, and client requests. •⁠ ⁠Identify opportunities to strengthen client relationships and improve client retention.



•⁠ ⁠Coordinate with internal teams to ensure timely resolution of client concerns. •⁠ ⁠Maintain a professional and positive approach during every client interaction. Administrative Tasks (20%) •⁠ ⁠Update client information, call records, and interaction history in the company’s systems. •⁠ ⁠Maintain accurate records of follow-ups, client feedback, and ongoing discussions. •⁠ ⁠Prepare basic reports and track daily calling activities. •⁠ ⁠Send follow-up emails and share relevant information with clients. •⁠ ⁠Complete routine documentation and other administrative tasks. Required Skills and Qualifications •⁠ ⁠Good verbal communication skills and a confident telephone manner. •⁠ ⁠Comfortable making frequent inbound and outbound calls. •⁠ ⁠Ability to build rapport and maintain skilled client relationships. •⁠ ⁠Good listening, problem-solving, and follow-up skills. •⁠ ⁠Basic computer proficiency, including email, spreadsheets, and online tools. •⁠ ⁠Ability to manage time effectively and handle multiple client interactions. •⁠ ⁠A positive attitude, willingness to learn, and a client-focused mindset.

Education:
Minimum Undergraduate with relevant communication skills.

Experience:
Freshers are welcome. Prior experience in customer service, telecalling, or client relationship management is an advantage. What We’re Looking For We’re looking for a Client Relationship Executive who thrives on conversation and takes pride in building lasting client relationships. In this role, you will be the primary point of contact for our clients, understanding their needs, resolving queries, and ensuring a consistently excellent experience. Interested candidates apply with their resume.

📌 Client Relationship Executive (Bengaluru)
🏢 SEEKImpact
📍 Bengaluru