We are hiring for a MNC Company for Customer Support Role (Email & Voice Process) For Gurugram Location Note :
- Excellent English Speaking Skill Is Mandatory

Job Description
This is a full-time role in the Voice Customer Support process. The candidate will be responsible for handling customer queries, providing accurate information, resolving customer issues, and ensuring a positive customer experience.
• Responsible for handling customer interactions through voice calls/emails and providing appropriate solutions to customer queries.
• Following standard operating procedures and maintaining service quality as per company requirements. 3. Adhering to standard operating procedures required for the process and organization
• Job Role:
- Customer Support Executive (Blended Process)
• Domain:
- Customer Support & Operations
•

Location:
- DLF, Gurgaon
•

Salary:
- 23,500
- 27,500 In Hand
• Shifts:
- Rotational shifts
• Work days:




- 5 days a week
• Week offs:
- 2 rotational week offs
• Cab Facility:
- Both-side cabs provided
• Interview Mode
- Virtual Desired candidate profile:
•

Education:
Graduate / 12th Pass
•

Experience:
Freshers & Exp Eligible Required Skill set:
• Candidates should have good verbal communication skills.
• Ability to handle customer queries professionally.
• Good listening and problem-solving skills are required.
• Candidates should be customer-focused and have a positive approach towards issue resolution.
• Candidates should be versatile to work in rotational shifts.
• Candidates must have a minimum of 9 months of International BPO experience. Interview rounds
• HR Interview
• Hallo AI Assessment
• OPS Round (Operations Interview)

📌 Customer Support Associate (Gurugram)
🏢 Aasma Careers
📍 Gurugram