Back Office Support Executive | Night Shift | AI-Powered Business Support | Work from Office (Kolkata)

Back Office Support Executive | Night Shift | AI-Powered Business Support | Work from Office (Kolkata)

28 Oct
|
Task Virtual
|
Kolkata

28 Oct

Task Virtual

Kolkata

Company: Task Virtual (www.taskvirtual.com)

Location:
Kolkata, West Bengal Work Mode: Work from Office Only

Experience:
Minimum 2 Years CTC: ₹1.44 LPA – ₹3 LPA (Increment in 3 to 6 months) Working Days: Monday to Friday Weekly Off: Saturday and Sunday Shift: Strictly Night Shift | No Rotational Shifts Joining: Immediate Joiners Preferred Important: Read Before Applying We are looking for experienced professionals with excellent English communication skills, practical knowledge of modern AI tools, and the ability to support international clients. Please apply only if you meet all the following

requirements:
• English Communication: You must rate your spoken and written English communication skills at least 8 out of 10. You should be confident communicating professionally with international clients.
•

Experience:
Minimum 2 years of relevant professional work experience. Freshers are not eligible.
• Night Shift: Willingness to work exclusively during the night shift. No rotational shifts or day-shift options are available.
• Work

Location:
This is a strictly office-based position in Kolkata. Work from home, hybrid, and remote work arrangements are not available.
• AI Proficiency: Practical familiarity with ChatGPT, Google Gemini, and other relevant AI tools is required. Candidates who do not meet these requirements are requested not to apply.

How to Apply
Step 1: Share Your CV Send your updated CV to either of the following WhatsApp numbers: (phone hidden) (phone hidden) Step 2: Use the Required Message Mention the following exact subject/message when sharing your CV: IT Tech Support – Night Shift Step 3: Attend the Walk-in Interview Walk-in interview

location:
https://maps.app.goo.gl/4NdenxYfVMy9pUs78 Before attending, candidates must visit our official website and familiarise themselves with our services. Official Website: https://www.taskvirtual.com/ About TaskVirtual TaskVirtual is a business support and outsourcing company based in Kolkata, India, serving international clients since 2016. We help businesses improve productivity and streamline operations through professional support across administration, customer service, sales, lead generation, digital marketing, CRM management, web development, bookkeeping, and other business functions. We are expanding our team to meet the growing demand for professionals who can combine business skills with modern AI tools to deliver better results for our clients. Job Overview We are hiring experienced, technology-oriented professionals who can support international businesses using their existing skills, professional communication abilities, and AI-powered productivity tools. The role may involve administrative support, customer service, technical support, sales and lead generation, digital marketing, CRM management, website-related tasks, or other business operations, depending on your experience and capabilities. Candidates should be comfortable learning new tools, handling different business requirements, and using AI to improve efficiency without compromising the quality or accuracy of their work.

Key Responsibilities
Responsibilities will depend on your skills,



experience, and assigned projects. Business and Administrative Support
• Manage emails, documentation, online research, data entry, and other administrative activities.
• Organise information, maintain records, and assist with business workflows. Customer and Client Support
• Communicate professionally with international clients and their customers.
• Handle inquiries through email, chat, and other communication channels.
• Understand client requirements and provide accurate, timely responses. Technical and IT Support
• Assist with software-related issues, technical troubleshooting, and problem-solving where relevant.
• Research solutions and use AI-assisted tools to improve troubleshooting efficiency.
• Follow documented processes and ensure issues are handled accurately. Sales and Lead Generation
• Research potential customers and identify business opportunities.
• Maintain prospect databases, update CRM systems, and support outreach activities. Digital Marketing and Content
• Assist with content creation, editing, research, social media, and other marketing activities.
• Use relevant AI-assisted tools to improve content quality and productivity. AI-Powered Productivity
• Use AI tools to research, write, edit, analyse information, summarise documents, and solve problems.
• Identify opportunities to improve existing workflows and reduce repetitive work.
• Verify AI-generated outputs before using or delivering them to clients.
• Maintain accuracy, confidentiality, and skilled standards when working with client information. Not every employee will perform all the functions listed above. Responsibilities will be assigned according to individual skills, experience, training, and business requirements. AI Tools and Technical Skills Practical knowledge of AI tools is an important requirement for this position. Candidates should be familiar with tools such as:
• ChatGPT for writing, research, editing, analysis, and problem-solving.
• Google Gemini for research, content creation, and productivity.
• AI-assisted design tools for visual content and presentations, where relevant.
• AI-assisted coding and development tools for technical tasks, where relevant.
• Other AI applications and automation platforms that improve business productivity. Candidates do not need to be experts in every AI application. However, they should understand how to use AI effectively for practical work, evaluate its output critically, and deliver reliable results. Simply copying and pasting AI-generated content without checking its accuracy will not meet our expectations. Mandatory Qualifications and Skills
• Minimum 2 years of relevant professional work experience.
• Strong spoken and written English communication skills.




• Self-assessed English proficiency of at least 8/10.
• Confidence in communicating with international clients.
• Practical knowledge of ChatGPT, Google Gemini, or comparable AI tools.
• Good analytical thinking, problem-solving, and attention to detail.
• Ability to learn new software and adapt to changing requirements.
• Professional conduct, reliability, and a commitment to work quality.
• Willingness to work exclusively from our Kolkata office during the night shift. Relevant experience in IT support, customer service, administration, sales, lead generation, digital marketing, web development, CRM management, or business operations will be considered according to the requirements of the assigned role. Salary and Incentives Annual CTC: ₹1.44 LPA to ₹3 LPA The offered compensation will depend on relevant experience, skills, assessment results, and interview performance. Additional incentives and growth opportunities include:
• Attendance-based incentives, subject to company policy.
• Productivity incentives based on performance and work quality.
• Opportunities for a performance-based salary increment within 3–6 months.
• Exposure to AI tools, business applications, and international clients.
• Opportunities to develop specialised skills and progress professionally. Salary increments and incentives are subject to eligibility, performance, and applicable company policies. They are not guaranteed. Working Conditions
• Work from the Kolkata office only.
• Strictly night shift.
• No rotational shifts.
• No work-from-home or remote work options.
• Monday to Friday working schedule.
• Saturday and Sunday off.
• Immediate joiners preferred. Candidates must be comfortable with the fixed night-shift arrangement and the requirements of supporting international clients. Interview Process The selection process may include:
• An interview to assess professional experience and suitability.
• A spoken and written English communication assessment.
• A practical assessment of relevant professional skills.
• An assessment of AI tool usage and problem-solving abilities.
• A final discussion regarding compensation, availability, and joining date. Candidates should be prepared to demonstrate their actual skills rather than rely solely on self-assessments. Prepare Before Your Interview Visit https://www.taskvirtual.com/ and review our services before attending the interview. Understand how TaskVirtual supports international businesses and consider how your professional experience and knowledge of AI tools can help improve client productivity. Application Details Send your updated CV via WhatsApp: +91 (phone hidden) / +91 (phone hidden) Required subject/message: IT Tech Support – Night Shift Walk-in Interview

Location:
https://maps.app.goo.gl/4NdenxYfVMy9pUs78 Please apply only if you have at least two years of relevant experience, rate your English communication skills at least 8/10, are comfortable with AI tools, and can work exclusively from our Kolkata office during the night shift "Immediate Joiners are Preferred"

📌 Back Office Support Executive | Night Shift | AI-Powered Business Support | Work from Office (Kolkata)
🏢 Task Virtual
📍 Kolkata

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