Job Description
Network Engineer (L1 / L2)

Experience:
Minimum 1 year Department: IT Infrastructure / Network Support

Job Type
Full time Job Summary We are looking for a Network Engineer with at least 1 year of experience in network monitoring, troubleshooting, and support. The candidate should have a good understanding of networking fundamentals and hands-on experience supporting LAN, WAN, routers, and switches. Roles and Responsibilities •⁠ ⁠Monitor network connectivity and infrastructure health. •⁠ ⁠Troubleshoot LAN, WAN, Wi-Fi, and internet connectivity issues. •⁠ ⁠Configure and troubleshoot IP addresses, subnet masks, gateways, and DNS settings. •⁠ ⁠Perform basic configuration and troubleshooting of routers and switches. •⁠ ⁠Support VLAN configuration, access ports, and trunk ports. •⁠ ⁠Troubleshoot DHCP, DNS, TCP/IP, and VPN connectivity issues. •⁠ ⁠Use commands such as ping, tracert, ipconfig, and nslookup for troubleshooting. •⁠ ⁠Monitor network devices and escalate complex issues to senior engineers. •⁠ ⁠Coordinate with ISP vendors and internal IT teams to resolve network incidents. •⁠ ⁠Maintain incident tickets, network documentation, and shift handover reports.



•⁠ ⁠Ensure timely incident resolution according to SLA requirements. Required Technical Skills •⁠ ⁠Minimum 1 year of experience in networking or IT network support. •⁠ ⁠Good knowledge of TCP/IP, OSI model, and subnetting. •⁠ ⁠Understanding of LAN, WAN, VLAN, and WLAN. •⁠ ⁠Basic knowledge of routing and switching. •⁠ ⁠Familiarity with Cisco routers and switches. •⁠ ⁠Knowledge of DNS, DHCP, NAT, and VPN fundamentals. •⁠ ⁠Experience using network troubleshooting commands and monitoring tools. •⁠ ⁠Good communication and problem-solving skills. Qualifications •⁠ ⁠Diploma or bachelor’s degree in IT, Computer Science, Electronics, or a related field. •⁠ ⁠CCNA certification is preferred. Preferred Skills •⁠ ⁠Basic knowledge of OSPF and static routing. •⁠ ⁠Familiarity with network monitoring and ticketing tools. •⁠ ⁠Understanding of incident management and SLA processes. •⁠ ⁠Willingness to work rotational shifts, if required. Suitable Candidates Candidates with at least 1 year of experience in Network Support, NOC Operations, or L1/L2 Network Engineering are encouraged to apply.

📌 Network Engineer (Chennai)
🏢 MH Cockpit
📍 Chennai