Type: 3 months internship, followed by a full-time role

Location:
Horamavu Main Road, Outer Ring Rd, Banaswadi, Bengaluru.

Working Hours
10 AM – 7 PM, with one weekly off (usually Sunday) Stipend: ₹15,000 per month during the internship Reports To: Customer Support Manager

Key Responsibilities
• Manage orders from our website, WhatsApp, Amazon and other platforms.
• Handle customer queries via phone, WhatsApp and email.
• Follow up on order clarifications and delivery delays.
• Coordinate shipments with courier partners and the dispatch team.
• Update stock availability across online stores.
• Coordinate with the finance team on payments, refunds and settlements.
• Maintain accurate CRM and order records.
• Report customer complaints and recurring issues to the team.



Requirements
• Good communication skills in English, Kannada and Hindi.
• Organised, patient and detail-oriented.
• Comfortable using computers, smartphones and spreadsheets.
• Willingness to learn and accept feedback.
• Able to commute daily to Horamavu, Bengaluru. Added Advantage: Experience in customer support, e-commerce or Amazon Seller Central.

What We Offer
• Hands-on training in products, systems and customer service.
• Practical experience in e-commerce operations.
• Opportunity for a full time role after successful completion of the internship.

📌 Customer Support Intern (Bengaluru)
🏢 Ship in the Mouth
📍 Bengaluru