The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance. Sales Coordinator cum CRM Executive Company: Expo Advanced Materials Private Limited

Location:
Sector 5, Noida, Uttar Pradesh Employment Type: Full-Time

Experience:
2–5 years preferred

About the Company
Expo Advanced Materials Private Limited is a manufacturing-focused organization serving industrial and engineering requirements. We focus on quality, customer satisfaction, efficient operations, and continuous improvement.

About the Role
We are looking for a Sales Coordinator cum CRM Executive to support our Sales & Marketing team. The candidate will be responsible for customer coordination, CRM management, order follow-ups, Sales MIS, and coordination with internal departments from order confirmation to dispatch. ###

Key Responsibilities
* Coordinate with the Sales & Marketing team for daily sales updates.
* Follow up with customers regarding orders and requirements.
* Track orders from order confirmation to final dispatch.
* Coordinate with Production, Dispatch, Accounts, and other internal teams for timely order execution.




* Maintain and update CRM records and customer information.
* Prepare daily, weekly, and monthly Sales MIS and reports.
* Handle customer queries, feedback, and follow-ups professionally.
* Maintain proper sales documentation and records.
* Follow up on pending orders and ensure timely closure.
* Support the Sales team with day-to-day coordination and reporting. ### Educational Qualification
* Bachelor's degree in Business Management, Sales & Marketing, or a related field.
* Positive command of English in reading, writing, listening, and speaking.
* Good knowledge of MS Office, especially MS Excel.
* Basic understanding of the Order-to-Dispatch process. ### Required Skills
* Sales Coordination
* CRM Management
* Customer Follow-up
* Order-to-Dispatch Coordination
* Sales MIS & Reporting
* MS Excel / MS Office
* Good verbal and written communication
* Customer relationship management
* Team coordination and follow-up
* Problem-solving ability
* Patience and persuasion skills
* Flexibility and willingness to learn
* Strong work ethics, honesty, and integrity ### Experience
* 2–5 years of relevant experience in Sales Coordination, CRM, Customer Coordination, Order Processing, or MIS.
* Experience in a manufacturing/B2B environment will be preferred.

📌 Sales Coordinator/CRM (Noida)
🏢 Expo Advanced Materials Private
📍 Noida