• Company Name: Dolphy India Pvt. Ltd.
• Department: Information Technology (IT)
• Industry: Hospitality & Washroom Automation
• Job

Location:
Dolphy Warehouse, Shed No.17/18, Ram Katha Ground, Vesu Canal Rd, near Saniya Check Post, Simada Gam, Surat, Gujarat 395013
• Designation: ERP Implementation Executive
• Job Level: Mid-Level
• Employment Type: Full-Time
• Experience Required: 5–10 Years
• Reporting To: Management
• Salary &

Benefits:
As per experience and company policy Job SummaryDolphy India Pvt. Ltd. is looking for a skilled and result-oriented ERP Implementation Executive to manage end-to-end ERP implementation, business process mapping, system configuration coordination, data migration, testing, and user training. The candidate will work closely with department heads, internal teams, ERP vendors, and implementation partners to ensure successful ERP implementation, smooth integration, and efficient system utilization across the organization. Key Roles & Responsibilities1. Requirement Gathering & Process Mapping
• Understand business processes across Sales, Purchase, Inventory, Production, Finance, Service, and other relevant departments.
• Conduct discussions with department heads and end users to gather and document business requirements.
• Prepare process maps, requirement documents, and fit-gap analysis reports.
• Translate business needs into functional requirements for ERP teams and implementation partners.
• Identify process gaps and recommend improvements in existing workflows. 2. ERP Implementation & Project Coordination
• Coordinate end-to-end ERP implementation activities from requirement gathering to go-live and final handover.
• Prepare project plans, implementation schedules, timelines, and milestones.
• Monitor project progress, deliverables, dependencies, and resource requirements.
• Coordinate with ERP consultants, developers, technical teams, vendors, and internal stakeholders.
• Ensure implementation activities are completed within approved timelines and scope. 3. ERP Configuration & Customization
• Coordinate ERP configuration and customization according to approved business requirements.
• Work with technical teams on workflows, reports, user roles, master data, and system settings.
• Coordinate integrations with third-party applications wherever required.
• Validate system changes and ensure they meet business requirements.
• Ensure proper documentation and approval of system modifications. 4. Data Migration & Master Data Management
• Coordinate data collection, cleansing, validation, and migration activities.
• Validate customer, vendor, product, Bill of Materials (BOM), inventory, pricing, and other master data.
• Reconcile migrated data with source records and resolve discrepancies before go-live.
• Maintain data templates, mapping documents, validation reports, and migration sign-offs.




• Ensure data accuracy, consistency, and completeness throughout implementation. 5. System Testing & User Acceptance Testing (UAT)
• Plan and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Prepare test scenarios and test cases in coordination with process owners and end users.
• Identify, document, prioritize, and track system defects until resolution.
• Coordinate retesting and validation of fixes with the relevant teams.
• Obtain user sign-offs and ensure critical issues are resolved before production release. 6. Project Scope, Risk & Change Management
• Monitor project scope, timelines, resources, risks, issues, and dependencies.
• Maintain project trackers, action logs, decision records, and escalation reports.
• Evaluate change requests and coordinate approvals before implementation.
• Identify project delays, implementation risks, and operational challenges.
• Escalate unresolved issues and critical dependencies to management. 7. Stakeholder & Meeting Coordination
• Coordinate project review meetings, requirement discussions, testing sessions, and go-live meetings.
• Collaborate with department heads, process owners, end users, ERP vendors, and implementation partners.
• Prepare Minutes of Meeting (MOM), action points, responsible persons, and target dates.
• Share regular project status updates and follow up on pending activities.
• Ensure effective communication and coordination throughout the implementation lifecycle. 8. Go-Live, Training & Post-Implementation Support
• Coordinate cutover planning, production readiness, user access, data readiness, and go-live approvals.
• Organize ERP training sessions and ensure employees understand the relevant system workflows.
• Prepare SOPs, process documents, user manuals, and training materials.
• Coordinate post-go-live support, issue tracking, and resolution activities.
• Ensure smooth handover to internal support teams and track pending issues until closure. 9. ERP Support, MIS & Process Improvement
• Coordinate with ERP support teams to investigate and resolve user-reported issues.
• Analyze ERP data and prepare inventory reports, MIS reports, and management dashboards.
• Use advanced Microsoft Excel and Power BI for data analysis, reporting, and visualization.
• Identify recurring system issues and recommend corrective actions.
• Support ERP process optimization and continuous improvement initiatives.
• Assist with ERP presales activities,



including requirement understanding, implementation approaches, project estimates, timelines, and resource planning.
• Coordinate with third-party vendors and integration partners wherever required. Educational Qualifications
• Bachelor's degree in Information Technology, Computer Applications, Engineering, Business Administration, Operations, or a related field.
• ERP implementation, business analysis, or project management certification will be an added advantage. Experience & Eligibility Criteria
• 3–5 years of relevant experience in ERP implementation, business analysis, or functional ERP support.
• Hands-on experience in requirement gathering, process mapping, data migration, system testing, and user training.
• Understanding of manufacturing, inventory management, sales, purchase, finance, and supply chain processes.
• Experience coordinating with ERP vendors, consultants, technical teams, and cross-functional departments.
• Candidates with experience managing ERP implementation projects from planning to go-live will be preferred. Required Skills & Competencies
• Strong understanding of ERP systems, business processes, and functional workflows.
• Knowledge of fit-gap analysis and functional requirement documentation.
• Advanced Microsoft Excel skills, including PivotTables, lookup functions, data analysis, and reporting.
• Proficiency in Power BI, dashboard creation, MIS reporting, and data visualization.
• Solid project planning, coordination, documentation, and follow-up skills.
• Excellent communication, analytical thinking, and problem-solving abilities.
• Effective stakeholder management and cross-functional coordination skills.
• Ability to manage multiple priorities, deadlines, and project deliverables.
• Strong attention to detail in data validation, testing, and issue tracking. Tools & Technologies
• ERP Software and Business Management Systems
• Microsoft Excel – Advanced
• Microsoft Power BI
• Microsoft Word and PowerPoint
• Project Planning and Tracking Tools
• MIS Dashboards, Data Templates, and Issue Trackers Key Performance Expectations
• Timely completion of ERP implementation milestones.
• Accuracy and completeness of master data and data migration.
• Successful completion of SIT and UAT with documented approvals.
• Timely resolution of implementation issues and system defects.
• Effective user training and ERP adoption across departments.
• Accurate MIS reports, dashboards, and project status updates.
• Improved business process efficiency through ERP workflow optimization.

How to Apply
Interested candidates may contact the HR Department of Dolphy India Pvt. Ltd. for further information regarding the opportunity. Work

Location:
Surat, Gujarat Employment Type: Full-Time Department: Information Technology (IT)

📌 ERP Implementation – Surat, Gujarat
🏢 Dolphy
📍 Surat