Marketplace Operations Associate – Quick Commerce (Gurugram)

Marketplace Operations Associate – Quick Commerce (Gurugram)

28 Oct
|
Nidhi's Grandmaa Secret
|
Gurugram

28 Oct

Nidhi's Grandmaa Secret

Gurugram

Salary Range: ₹30,000–₹35,000 per month Experience Required: 1–3 years (E-commerce / D2C preferred)

About the role
We are looking for a detail-oriented and responsible Marketplace Operations Associate specializing in Quick Commerce operations, particularly Blinkit and Zepto, to manage end-to-end order processing, inventory coordination, dispatch, and daily operational activities across quick commerce and other e-commerce marketplaces. The ideal candidate should have hands-on experience with Blinkit, Zepto, and other quick commerce platforms, along with a strong understanding of order fulfillment, inventory management, and marketplace operations. Key responsibility
• Manage end-to-end order processing and dispatch across Blinkit, Zepto, Swiggy Instamart, and other quick commerce platforms.
• Handle marketplace operations across Amazon, Flipkart, and Nykaa, as required.
• Ensure timely shipment creation, labeling, and handover to logistics partners.
• Coordinate with the warehouse team for accurate picking, packing, quality checks, and dispatch.
• Monitor inventory levels and maintain accurate stock updates across all platforms.
• Work on Unicommerce or similar Order Management Systems (OMS) to manage order flow and tracking.
• Monitor dispatch delays, cancellations, returns, and other operational issues.
• Handle safety claims, stock discrepancies, and reimbursement cases on marketplaces.
• Maintain proper documentation for invoices, audits, and shipment records.




• Coordinate with Blinkit, Zepto, and other marketplace account managers to resolve operational issues.
• Monitor platform performance, service-level agreements (SLAs), and operational compliance. Preferred skills & Experience
• Hands-on experience with Quick Commerce operations, especially Blinkit and Zepto.
• Understanding of quick commerce order processing, inventory management, replenishment, and dispatch operations.
• Experience with Swiggy Instamart or other quick commerce platforms is an advantage.
• Familiarity with Amazon Seller Central, Flipkart Seller Hub, and Nykaa Partner Portal is a plus.
• Experience with Unicommerce, Vinculum, or similar OMS platforms.
• Understanding of marketplace policies, SLAs, penalties, and operational requirements.
• Strong attention to detail and the ability to manage high order volumes efficiently. What we are looking for
• A professional with practical experience in Quick Commerce and marketplace operations.
• Someone who can independently manage Blinkit and Zepto operations.
• A process-driven and disciplined individual who prioritizes accuracy and timely execution.
• Ability to work efficiently in a fast-paced D2C startup environment.
• A solid ownership mindset to ensure smooth daily operations and successful dispatch.
• Excellent coordination and problem-solving skills. Interested candidates can contact us: Phone: 87963 26688 Email: [email protected]

📌 Marketplace Operations Associate – Quick Commerce (Gurugram)
🏢 Nidhi's Grandmaa Secret
📍 Gurugram

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