Project

Location:
Tamil Nadu, India Employment Type: 12 months contract on Iron Mountain Payroll (extendable)

Experience:
Minimum 3 Years of Relevant Experience. Must know to Read and Write in Tamil. Qualification: Graduate Preferred Notice Period: Mandatory – Less than 30 days, immediate joiners preferred Iron Mountain is seeking an experienced and hands-on Operations Team Lead to join our Global Digital Solutions (GDS) team. In this role, you will be responsible for managing day-to-day scanning and digitization operations for a large-scale, high-volume, and time-sensitive project in Tamil Nadu, India, leading a team of at least 30 personnel while ensuring strict adherence to productivity, quality, and information security standards. You will join a agile Global Digital Solutions team dedicated to delivering seamless document management, imaging, and digital transformation services to our enterprise and public sector clients. What You’ll Do In this role, you will:
• Responsibility 1: Lead daily scanning and digitization activities, managing a team of at least 30 personnel across shift rosters to meet daily production targets and ensure optimal equipment and resource utilization.
• Responsibility 2: Collaborate with project managers, client representatives, quality control teams,



and information technology support to resolve operational queries and maintain smooth cross-functional coordination.
• Responsibility 3: Ensure compliance with organizational standards, project-specific Standard Operating Procedures (SOPs), information security controls, and document custody protocols. What You’ll Bring The ideal candidate will have:
• 5+ years of experience in scanning, digitization, Business Process Outsourcing (BPO), document management, or high-volume operations, with at least 3 years of team leadership experience managing teams of 30 or more.
• Strong knowledge of high-volume digitization workflows, image quality parameters, Management Information Systems (MIS) reporting, and Optical Character Recognition (OCR) tools.
• Proven ability in workforce management, target achievement, quality assurance, root cause analysis, and problem-solving under tight project timelines.
• Fluent communication skills in Tamil (spoken, read, and written) with a notice period of less than 30 days (immediate joiners preferred); a Bachelor’s degree in Business Administration, Operations Management, Commerce, or a related field is preferred.

📌 Operations Team Lead (Coimbatore)
🏢 Iron Mountain
📍 Coimbatore