Location:
Iron Horse Office Industry: Real Estate Development Role Overview We are seeking a proactive and organized professional to manage day-to-day office operations at the Iron Horse office while also supporting customer relationship management (CRM) and documentation for our real estate projects. This role is critical in ensuring smooth office functioning and delivering a seamless experience for customers and internal teams.
Key Responsibilities
Office Administration
• Manage daily operations of the Iron Horse office.
• Maintain office cleanliness, supplies, and vendor coordination.
• Handle front desk responsibilities including greeting visitors and managing calls.
• Coordinate meeting schedules and hospitality arrangements.
• Maintain office records, inventory, and asset tracking.
• Support management with administrative tasks. CRM & Customer Coordination
• Maintain and update customer data in CRM systems.
• Track inquiries, site visits, follow-ups, and booking status.
• Coordinate with sales team for timely updates.
• Monitor payment schedules and send reminders.
• Generate CRM reports for management review. Documentation & Real Estate Customer Support
• Prepare and maintain customer files including booking forms and agreements.
• Coordinate with legal, accounts, and sales teams for documentation completion.
• Ensure proper documentation for registrations and handovers.
• Maintain digital and physical records securely.
• Assist customers with documentation queries. Required Skills & Qualifications
• Bachelor’s degree in Business Administration, Commerce, or related field.
• 2–5 years of experience in office administration and/or CRM coordination.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and CRM tools.
• Excellent communication and customer handling skills.
• High attention to detail and documentation accuracy. Preferred Attributes
• Experience in real estate sales documentation and customer lifecycle management.
• Ability to handle confidential information with integrity.
• Professional demeanor and customer-first approach. Why Join Us
• Opportunity to work in a growing real estate organization.
• Energetic role with exposure to operations and customer experience.
• Professional and growth-oriented work environment.
📌 Office Administrator (Hyderabad)
🏢 Iron Horse Ventures
📍 Hyderabad
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