28 Oct
|
Elance Learning
|
India
28 Oct
Elance Learning
India
Job description
About Us
Elance is a fast-growing commerce education company delivering qualified programs across ACCA, CA, CMA (USA) through offline centres, online platforms, and hybrid learning models. Headquartered in Kerala, we are on a mission to create career-ready professionals through strong academics, industry relevance, and technology-driven systems. Why Work With Us
• Growth-Focused Careers – Clear role ownership, learning opportunities, and leadership exposure
• High-Energy Culture – We value initiative, accountability, and a never-settle mindset
• Purpose-Driven Work – Every role contributes directly to transforming student careers
• Structured & Fair Systems – Transparent KRAs, KPIs, and performance reviews
• Winning Team Environment – We celebrate effort, performance, and milestones together
• Strong Growth Story – Be part of a brand expanding across India and global markets Who Fits Best at Elance We’re looking for people who:
• Take ownership and act proactively
• Are data-driven and growth-oriented
• Want meaningful work, not routine roles Role SummaryThe Sales Manager will lead the assigned sales team to achieve admissions and revenue targets through effective planning, consultative selling, team coaching, and disciplined lead management. The role combines ownership of sales performance with responsibility for funnel health, CRM compliance, counselling quality, and a positive student experience. Elance’s existing framework places particular emphasis on monthly target execution, coaching Team Leads, and aligning team performance with business goals.
Key Responsibilities
1. Sales Planning and Target Achievement
• Translate monthly admissions and revenue targets into clear weekly and daily plans for teams and individuals.
• Monitor achievement against targets, identify performance gaps, and implement corrective action.
• Drive appropriate course recommendations based on student needs, eligibility, and career goals.
• Maintain a reliable admissions pipeline and communicate forecasts, risks, and support requirements to leadership. 2. Team Leadership and Development
• Lead, coach, and support Sales Team Leads and Sales Executives.
• Conduct regular performance reviews, one-to-one coaching, and structured sales huddles.
• Identify training needs in product knowledge, counselling, objection handling, and closing.
• Partner with HR on recruitment, onboarding, performance improvement, and team development. 3. Lead and Funnel Management
• Oversee timely lead allocation, first contact, follow-ups, and escalation handling.
• Track enquiry-to-walk-in, walk-in-to-admission, and overall lead conversion.
• Review hot, warm, inactive, and missed leads to prevent avoidable leakage.
• Support complex student and parent discussions while building the team’s independent closing capability. 4. CRM Discipline and Reporting
• Ensure accurate, timely updates of lead stages, call outcomes, follow-up tasks, and admission status.
• Conduct regular CRM audits and address overdue tasks and incomplete records.
• Submit weekly and monthly performance reports with actionable insights.
• Use funnel and activity data to improve team productivity and conversion. 5. Counselling Quality and Ethical Selling
• Ensure accurate communication of course features, fees, eligibility, schedules, and applicable policies.
• Prevent misleading claims, unauthorized discounts, and unsupported promises about results or placements.
• Review counselling feedback and quality-audit findings, and implement improvements.
• Ensure smooth handover of admitted students to the relevant operational and academic teams. 6. Cross-functional Coordination
• Work with Marketing on lead quality, campaign feedback, and conversion opportunities.
• Coordinate with Academics and Operations on batch availability, programme updates, and student onboarding.
• Liaise with Finance on payment status and collection-related escalations within approved policies. Qualifications and Experience — Suggested
• Bachelor’s degree in Business, Commerce, Marketing, or a related discipline; MBA preferred.
• 4–7 years of sales experience, preferably in education, EdTech, professional training, or another consultative B2C environment.
• At least 2 years of experience managing a target-driven sales team.
• Demonstrated ability to achieve revenue targets and improve team conversion.
• Working knowledge of CRM systems, sales dashboards, Excel, or Google Sheets.
• Strong communication in English and the language required for the assigned market. Core Competencies
• Sales planning and execution
• People management and coaching
• Consultative selling and negotiation
• Funnel analysis and forecasting
• Student
- and parent-focused communication
• Accountability, ethical judgment, and problem-solving
📌 Sales Manager (India)
🏢 Elance Learning
📍 India