Significant exposure/familiarity with the following platforms:
• Cisco Unified Communications Manager
• Cisco Unity Connection
• Cisco Voice Gateways/CUBE
• Expressways
• IM and Presence, Jabber, Webex Calling
• Good knowledge of Cisco Routers and Switches wrt to UC tech.
• Good knowledge of UCS, Virtualization / VMware wrt to UC technologies Technical Skills
• Intermediate/Expert level experience in handling Cisco IP telephony Network Infrastructure.
• Positive knowledge of call routing and media resources.
• Collecting and analyzing basic CUCM logs/traces.
• Collecting and analyzing voice gateway debugs.
• Good understanding of voice protocols and signaling: H323, SIP (mandatory), MGCP, SCCP
• Good knowledge on key networking concepts
- RTP/RTCP, DNS, LDAP, DHCP, NTP, TCP/UDP,
• Good knowledge of Unified Communication Licensing and certificates. Must possess solid communication
skills:
• Build client relations (e.g., establish productive and reciprocal relationships with Team, Customers, Partners, and other stakeholders)
• Professional & concise (written & verbal) Self-Motivated:
• Receives limited supervision
• Provides guidance and mentoring to other engineers