Company Description coversvilla is an upcoming multi-vendor e-commerce marketplace in India focused on connecting diverse sellers with a wide customer base. The company aims to create a streamlined, user-friendly platform where sellers can easily list and manage their products. As a growing marketplace, coversvilla offers opportunities to contribute to building scalable processes and shaping seller experience. Team members are encouraged to collaborate, innovate, and support the platform’s expansion. Applicants joining coversvilla will be part of a dynamic environment with room for learning and professional growth. Role Description The Seller Onboarding Intern role at coversvilla is a full-time remote position focused on helping new sellers successfully join and engage with the marketplace. In this role, the intern will guide sellers through registration, documentation, and listing processes, ensuring profiles and product information are accurate and complete. Day-to-day tasks include coordinating with sellers via email, chat, or calls, resolving basic queries, and escalating complex issues when needed. The intern will support the creation of straightforward onboarding guides or FAQs, collect feedback on onboarding challenges, and help improve workflows and checklists. The position involves close collaboration with operations and support teams to maintain a smooth,



consistent seller onboarding experience. Qualifications
• Candidates should possess strong communication skills, including clear written and verbal communication and the ability to explain processes in simple terms.
• Candidates should possess basic customer service and relationship management skills to interact respectfully and professionally with diverse sellers.
• Candidates should possess organizational and time-management skills to handle multiple onboarding cases, track documentation, and meet deadlines.
• Candidates should possess basic technical and digital literacy, including comfort with online forms, spreadsheets, and e-commerce platforms or dashboards.
• Candidates should possess problem-solving and analytical skills to identify onboarding bottlenecks and suggest practical improvements.
• Ability to work independently in a remote setup, maintain regular availability, and collaborate effectively with cross-functional teams.
• Interest in e-commerce, marketplaces, or startup environments; prior internship or project experience in operations, support, or onboarding is a plus.
• Pursuing or having completed a degree or diploma in business, commerce, management, or a related field is preferred but not mandatory.

📌 Seller Onboarding Intern (Gurugram)
🏢 coversvilla
📍 Gurugram