Key Responsibilities
1. Reception & Public Relations
• Serve as the first point of contact for students, staff, parents, vendors, and campus visitors.
• Answer, screen, and route incoming multi-line phone calls and manage general department email inboxes.
• Enforce campus/office security protocols, maintain visitor logs, and issue visitor passes. 2. Student & Academic Support
• Provide front-line information regarding academic programs, campus services, office hours, and general administrative inquiries.
• Assist students with collecting forms, submitting applications, or directing them to specific departments (e.g., finance, examination branch, student welfare). 3. Clerical & Administrative Duties
• Draft, proofread, and format correspondence, memos, and circulars.
• Maintain both digital and physical filing systems for student records, department files, and correspondence.
• Process incoming and outgoing postal mail, couriers, and internal document deliveries. 4. Scheduling & Facility Coordination
• Manage department calendars, coordinate meetings, and book seminar rooms, auditoriums, or lecture halls for faculty and staff events.
• Coordinate with housekeeping and maintenance teams to keep the reception and meeting areas presentable.
• Help set up audio-visual or video conferencing equipment for meetings. 5. Inventory & Procurement




• Monitor, track, and reorder office supplies, stationery, and department equipment.
• Handle small petty cash or expense vouchers for daily office needs. 6. Data Entry & Reporting
• Update university databases, student information systems, or Excel trackers.
• Assist administrative leads in compiling data for academic audits, accreditation reports, or department reviews. Required Qualifications & Skills
•

Education:
A Bachelor’s Degree in any discipline (Business Administration, Office Management, or Humanities preferred).
•

Experience:
1 to 3+ years of experience in front office administration, reception, or a corporate/academic secretarial role.
• Technical

Skills:
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with university management or CRM software is a plus.
• Experience operating office hardware (printers, scanners, intercoms).
• Soft

Skills:
• Exceptional verbal and written communication skills (fluency in local and official languages like English and Malayalam)
• High level of patience, professionalism, and discretion with confidential student/faculty records.
• Robust multitasking, time-management, and problem-solving abilities

📌 Front Office Administrative (Nedumangad)
🏢 S-VYASA Deemed-to-be University Thiruvananthapuram
📍 Nedumangad