Job description
Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk

Location:
Pune (Interview) Job Locations: Pune & Bangalore Who We Are Hiring Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong Open Roles: Service Desk Required

Skills:
• Support Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory, Application Support, ServiceNow Ticketing Tool.
• Collaborate on network issues including VPN, TCP/IP, and OSI models.
• Excellent communication skills (written & verbal English)
• Any Full-time Graduate (No backlogs, must have degree certificate).
• Ability to handle 24x7 rotational shifts WALK-IN DETAILS Date: 10th October 2026 (Saturday) Time: 10:00 AM
- 01:00 PM Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057 REGISTRATION PROCESS: The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the next round of interview). Candidate ID Registration process: STEP 1: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test (AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics,



English Comprehension and writex (email writing). STEP 1: https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfSmIyYjdqMWM3aDVhNWc5NTQlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE (Please copy this link, paste it into your Google search bar, and click on the result.) STEP 2: Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further. STEP 3: Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE:
• During registration, please do fill all the mandate details in the column which are star marks
• Interview Mode: Walk-in
• Attempt all questions in the SHL Assessment app, as there is no negative marking.
• The assessment is proctored, so choose a quiet setting.
• Use a headset or headphones are for clear communication.
• Assessment cleared candidates will be processed further ahead for Ops round
• Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
• Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Regards, Infosys BPM Recruitment team

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