Key Responsibilities
• Manage end-to-end employee grievance resolution
• Conduct workplace investigations and neutral fact-finding reviews.
• Ensure adherence to governance, risk, compliance, and process standards.
• Partner with business leaders, HR stakeholders, and employees to facilitate fair and timely resolution of concerns.
• Drive employee relations interventions and preventive actions based on grievance trends.
• Maintain case documentation, governance reports, dashboards, and audit-ready records. Required Skills & Competencies
• Employee Relations and workplace investigation experience.
• Strong interviewing, listening, and fact-finding skills.
• Conflict resolution, mediation, and stakeholder facilitation capabilities.
• Analytical thinking and problem-solving ability.
• Robust Interpersonal Skills
• Resilience and Composure
• Effective verbal and written communication skills.
• High standards of confidentiality, integrity, neutrality, and professional judgment.