Key Responsibilities
We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate possesses excellent communication skills, and is committed to delivering outstanding customer service. ● Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. ● Resolve customer complaints and issues efficiently and effectively. ● Provide product information and assistance to customers. ● Escalate unresolved issues to the appropriate department for further investigation and resolution. ● Resolve customer complaints and issues efficiently and effectively within SLA ● Keep accurate records of customer interactions and transactions. ● Identify and recommend process improvements to enhance the customer experience.



● Build and maintain positive relationships with customers. ● Stay up-to-date on product knowledge and company policies. Competencies: ● Bachelor’s degree or equivalent work experience, preferably in skincare, cosmetics, or a related field. ● Proven experience in customer support or a similar role, with a solid track record of providing excellent service to customers. ● Excellent communication skills, both verbal and written ● Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.

📌 Customer Support Executive (Jaipur)
🏢 minimalist
📍 Jaipur