Job Description
Customer Support Executive – Teleperformance ?

Location:
Gurgaon ? Process: Chat Support (Non-Voice) International ? Eligibility: UG with 6 months chat Experience ? Requirement: Excellent Communication Skills

About the Role
Teleperformance is hiring energetic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills. ✨ Who Can Apply? ✔ UG with 6 months chat Experience ✔ Experienced Candidates ✔ Immediate Joiners Preferred ? Shift: Night Shift ? Working Days: 5 Days Working ? Week Offs: 2 Days





Key Responsibilities
• Handle inbound and outbound, chats.
• Resolve customer queries and provide accurate information.
• Maintain a high level of professionalism and customer satisfaction.
• Document interactions and update records in the system.
• Meet performance metrics such as quality, productivity, and turnaround time. Eligibility Criteria
• Excellent communication skills in English.
• Basic computer knowledge is required.
• Willingness to work in rotational shifts.

📌 Customer Service Specialist (Gurugram)
🏢 TP
📍 Gurugram