Key Roles And Responsibilities
• Customer Acquisition & Business Development:
• Acquire recent CASA customers through cold calling, field visits, and references.
• Achieve monthly and quarterly CASA targets as assigned.
• Identify and tap potential business segments such as SMEs, traders, and professionals.
• Relationship Management:
• Maintain strong relationships with existing customers to ensure retention and satisfaction.
• Regularly interact with clients to understand their banking needs and offer suitable products.
• Manage high-value customers and ensure premium service delivery.
• Cross-Selling:
• Promote and sell other banking products like Fixed Deposits, Loans, Insurance, and Credit Cards.
• Work closely with product and operations teams to ensure smooth processing and service.