About the Company
We are hiring Associates for an International Voice Profile at our Gurugram location.

About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment. Responsibilities
• Handle customer calls for international clients professionally and efficiently
• Understand customer requirements and help them with best available options
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately Qualifications
• Undergraduate/Graduate freshers are eligible to apply




• Graduates with experience in International Voice BPO domain are also welcome Required Skills
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability Preferred Skills
• BPO International voice experience preferred 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) Equal Opportunity Statement Interested candidates can share their cv's on mail or WhatsApp Contact Person: HR Smrati Chouhan Contact Details: (phone hidden)

📌 Associate (Gurugram)
🏢 WNS
📍 Gurugram