About the Company
Our client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Responsibilities
• Customer Handling
• Greet and assist customers with professionalism and courtesy
• Verify service requests and capture customer feedback
• Communicate repair updates to customers
• Diagnosis
• Analyze and diagnose scooters for necessary repairs
• Update diagnosis reports in the workshop management system
• Perform repairs and final inspections based on customer requests
• System Handling
• Track customer complaints and update the system in real-time
• Operate workshop management systems and ensure adherence
• Update operational status and ETA in CRM and WMS systems
• Check scooter health in the Telematics Command Centre
• Technical Repairs
• Possess in-depth knowledge of OLA scooters
• Perform repair and replacement of scooter parts
• Stay updated on OLA technical curriculum and EV news
• Process and Operational
• Adhere to processes at the Experience Centre
• Handle invoicing and payment collections
• Maintain service bays and ensure serviceability
• Parts Operation
• Audit inventory and ensure accuracy
• Perform GRN and maintain inventory at the Experience Centre
• Manage warranty part reverse logistics
• Safety and Compliance
• Adhere to uniform and protective gear requirements
• Properly handle tool kits and use protective gear
• Ensure availability of fire-fighting equipment Requirements
Requirements:
• Only male candidates
• Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
• Minimum
experience:
6 months in the automobile service sector Advantages
Salary:
₹19000-23000 CTC per month including PF+ ESIC +Incentive
📌 Automobile Technician-Uttar Pradesh (India)
🏢 2COMs
📍 India
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