28 Oct
|
Jobs Territory
|
Bengaluru
28 Oct
Jobs Territory
Bengaluru
Jobs Territory is hiring for our client, a leading healthcare organization that provides healthcare and medical services through a network of hospitals, diagnostic centres, and healthcare partners. Job Overview We are looking for a PPMC DC Confirmation Executive to manage Pre-Policy Medical Check-up (PPMC) package confirmations, appointment coordination, and communication with hospitals and diagnostic centres. The role involves regular voice-based coordination with healthcare partners, hospitals, diagnostic centres, and client teams to ensure timely confirmation of medical packages, costing, test requirements, and appointment slots.
Key Responsibilities
- Coordinate with hospitals and diagnostic centres for Pre-Policy Medical Check-ups (PPMC).
- Confirm medical packages, tests, pricing/costing, availability, and appointment slots.
- Handle regular voice-based communication with hospitals, diagnostic centres, healthcare partners, and clients.
- Coordinate PPMC requirements related to medical tests, packages, appointments, and availability.
- Follow up with hospitals and diagnostic centres for pending confirmations.
- Maintain accurate records of package details, costing, appointment dates/times, and confirmations.
- Coordinate with internal teams to ensure smooth execution of PPMC activities.
- Resolve basic coordination issues and escalate discrepancies to the concerned team.
- Maintain proper records of partner/client communication and follow-ups.
- Ensure timely and accurate updates to internal stakeholders.
- Build and maintain qualified relationships with healthcare partners and clients. Required Skills & Qualifications
- Minimum 1 year of experience in healthcare operations, healthcare calling, hospital coordination, diagnostic centre coordination, or a similar role.
- Candidates from Healthcare / Hospitals / Diagnostics will be preferred.
- Experience in a voice process or calling-based role is preferred.
- Experience in PPMC, medical check-up coordination, appointment coordination, package confirmation, or healthcare calling will be an added advantage.
- Good verbal and written communication skills.
- Comfortable making frequent calls and coordinating with multiple stakeholders.
- Strong follow-up and coordination skills.
- Basic knowledge of MS Office and Excel.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Healthcare-related educational background will be an added advantage. Key
Skills:
Healthcare Operations, PPMC, Hospital Operations, Hospital Coordination, Diagnostic Centre Coordination, Voice Process, Appointment Coordination, Process Management, Package Confirmation, Follow-up
📌 Confirmation executive (Bengaluru)
🏢 Jobs Territory
📍 Bengaluru