-
• Respond to Inquiries: Answer customer emails promptly while meeting required service level agreements (SLAs) and response times.
• Resolve Issues: Troubleshoot problems, process refunds or order updates, and offer transparent solutions in straightforward terms.
• Maintain Documentation: Log all customer interactions, update ticket statuses, and record details accurately inside CRM systems (like Salesforce, Zendesk, or Freshdesk).
• Collaborate with Teams: Forward complex technical or billing problems to specialized internal departments.
• Uphold Quality Standards: Follow company policies while maintaining correct grammar, spelling, and professional tone. Pay: ₹18,455.00
- ₹890,000.00 per month
Benefits:
- Provident Fund Work
Location:
In person
📌 Email Support Associate (Chennai)
🏢 Golden Bit Technologies
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.