Key Responsibilities
1. Patient Follow-up
- Follow up with patients after their consultation through phone calls and WhatsApp. 2. Package Upselling & Conversion
- Understand the packages/services offered by Ayustri and explain them clearly to patients.
- Identify suitable opportunities to upgrade a consultation into a longer-term health/wellness package.
- Explain package benefits, duration, pricing, inclusions, and payment options.
- Convert consultation patients into appropriate paid packages.
- Recommend the next suitable Ayustri offering based on the patient's consultation outcome and the approved recommendation/process.
- Handle objections related to pricing, commitment, timing, or package benefits.
- Achieve monthly sales and conversion targets. 3. Patient Relationship Management
- Build trust and maintain a skilled relationship with patients.
- Ensure patients feel supported after their consultation.
- Collect feedback regarding consultations and services.
- Identify patients who may require another consultation or follow-up.
- Coordinate with doctors and the internal team whenever additional information or clarification is required.
- Understand the patient's experience, concerns, and next requirements.
- Maintain regular follow-up with leads who have not yet purchased a package.
- Follow up with existing patients for renewals, continuation plans, and additional services.
- Maintain a structured follow-up schedule so that no qualified lead is missed.
Job Type
s: Full-time, Permanent Pay: ₹15,000.00
- ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund Work