Key Responsibilities
1. Quality Management Systems
- Lead implementation and maintenance of ISO 9001 and applicable quality standards.
- Develop and maintain quality procedures, SOPs, Control Plans, PFMEAs, inspection standards, and quality documentation.
- Drive internal audits, management reviews, CAPA, and audit readiness.
- Ensure QMS compliance across manufacturing operations. 2. Manufacturing Quality & Process Control
- Establish quality controls for fiber optic connectorization, polishing, testing, and assembly processes.
- Monitor FPY, process capability, defects, scrap, and rework.
- Drive process validation, qualification, inspection methodologies, and sampling plans.
- Support production teams in achieving quality and process-performance targets. 3. Customer Quality
- Act as the primary quality interface for customers.
- Manage customer complaints, escalations, 8D/RCA, and corrective actions.
- Coordinate customer audits, assessments, qualifications, and quality improvement initiatives.
- Ensure customer quality requirements and acceptance criteria are effectively deployed. 4. Supplier Quality
- Establish supplier quality standards and qualification processes.
- Conduct supplier audits and performance reviews.
- Drive supplier corrective actions and improvement initiatives.
- Monitor incoming quality, supplier PPM, and rejection trends. 5.



Quality Control & Testing
- Oversee incoming, in-process, and final inspection activities.
- Manage fiber optic testing laboratories and ensure test-process compliance.
- Ensure calibration, validation, traceability, and integrity of measurement and test equipment.
- Ensure products meet defined specifications before release. 6. Root Cause Analysis & Continuous Improvement
- Lead problem-solving using 8D, 5 Why, Fishbone, FMEA, SPC, and other quality tools.
- Drive reduction in scrap, rework, defects, and Cost of Poor Quality (COPQ).
- Implement Lean/Six Sigma and continuous improvement initiatives.
- Monitor CAPA effectiveness and eliminate recurring quality issues. 7. NPI & Product Qualification
- Support design reviews, manufacturability assessments, prototype builds, and pilot production.
- Lead quality activities related to PPAP, FAI, validation, qualification, and production readiness.
- Develop quality plans and ensure quality requirements are incorporated during current product introduction. 8. Compliance & Quality Culture
- Ensure compliance with applicable statutory, customer, quality, and regulatory requirements.
- Support ISO and customer audits.
- Build a strong quality culture through training, process discipline, and continuous improvement.

📌 Quality Manager (Bengaluru)
🏢 SASMOS HET TECHNOLOGIES
📍 Bengaluru