Company Description SquadCX connects U.
S. startups and medium-sized businesses with top-tier global remote experts in Marketing, Sales, Operations, and Customer Support. The company focuses on transforming traditional outsourcing by empowering businesses and professionals while supporting career growth at any stage. Through a curated platform, SquadCX offers pre-screened, ready-to-work professionals, budget-friendly solutions, and strong quality assurance. Clients benefit from hassle-free onboarding, including specialist alignment, straightforward billing, and induction calls, with teams onboarded in as little as seven days. SquadCX serves SaaS, e-commerce, and real estate companies, offering flexible month-to-month arrangements starting at competitive hourly rates. Role Description The Appointment Setter role at SquadCX is a remote contract position focused on supporting clients with their sales and customer engagement efforts. Day-to-day responsibilities include making outbound calls and sending emails to prospective leads, qualifying interest, and scheduling appointments for sales or account management teams. The role involves managing calendars, confirming appointment details, and following up to reduce no-shows and improve conversion rates. The Appointment Setter will document all interactions in CRM or tracking tools, maintain accurate records,



and collaborate closely with internal and client stakeholders to optimize outreach scripts and scheduling processes. This role requires consistent, professional communication and the ability to work independently in a remote environment. Qualifications
- Strong skills in Setting Appointments and Appointment Scheduling, with experience coordinating calendars and confirming meeting details.
- Proficiency in Lead Generation, including researching prospects, qualifying leads, and nurturing interest through outbound outreach.
- Excellent Communication abilities, both verbal and written, with a professional, clear, and persuasive style.
- Customer Service skills, including active listening, empathy, and the ability to handle inquiries and objections respectfully.
- Experience working with CRM or scheduling tools, and comfort using online collaboration platforms.
- Ability to meet performance targets, manage time effectively, and work reliably in a fully remote setting.
- Prior experience in sales support, call centers, or appointment setting for SaaS, e-commerce, or real estate is an advantage.
- High school diploma or equivalent; additional training or coursework in sales, customer service, or business is beneficial.

📌 Appointment Setter (India)
🏢 SquadCX
📍 India