1. Guest Experience Management:Review arrival list daily, check room allocations, special requests, dietary preferences, VIP amenitiesPersonally greet, welcome and escort guests, give property orientationBe the host — chat, build rapport, remember names, preferences, repeat guest historyHandle in-stay requests — activity planning, farm visits, village walks, bird watching, bonfire, farm-to-table dining experiencesInform guests about facilities, dining options, local experiences, Ensure special guests — elderly, kids, differently-abled, honeymooners, VIPs — get personalized attention 2. Communication & Coordination:Liaise with Housekeeping, F&B;, Kitchen team to deliver seamless serviceCoordinate arrivals/departures, airport transfers, activity schedulingManage guest complaints promptly, record, resolve,



follow-up and report corrective action 3. Villa Operations: Handle check-in/check-out, guest folios, Maintain repeat guest history system; Answer calls/emails promptly and courteously 4. CGH Earth Ethos:Promote responsible tourism, local culture, sustainability practices Promote local experiences and organic farm produce Maintain high level of grooming, qualified presence and calm under pressure Pay: ₹25,000.00
- ₹28,000.00 per month

Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund Work

Location:
In person

📌 Guest Relation Executive (Perumalmalai)
🏢 CGH Earth SAHA
📍 Perumalmalai