Key Responsibilities
Act as the primary point of contact for assigned clients Understand client requirements and ensure smooth execution of projects/services Coordinate with internal teams to deliver client expectations on time Build and maintain long-term relationships with existing clients Handle client queries, concerns, and escalations professionally Prepare client reports, presentations, and service updates Identify opportunities for upselling or cross-selling services Ensure high levels of client satisfaction and retention Required Skills &
Qualifications:
Graduate/Postgraduate in any discipline 3–6 years of experience in client servicing, account management, or customer relationship roles Excellent verbal and written communication skills Robust coordination and problem-solving abilities Ability to manage multiple clients and deadlines Proficiency in MS Office (Excel, Word, PowerPoint)
Location:
Dumas Road ,Rajhansh Montessa Interested candidate can apply at [email protected] or call at (phone hidden)
📌 Customer Service Representative (Surat)
🏢 Triple constraint Consultancy
📍 Surat
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