SALES & ORDER COORDINATION EXECUTIVE

Location:
Near Sarita Vihar Metro Station, New Delhi Working Days: Monday to Saturday 6 Days Timing: 9:00 AM to 6:00 PM

Experience:
Minimum 2–3 Years Male / Female: Both Can Apply Interview: WALK-IN INTERVIEW ONLY We are looking for a responsible, independent and well-organised Sales & Order Coordination Executive who can take complete ownership of assigned customer orders and daily coordination work.

KEY RESPONSIBILITIES
- Check all customer emails regularly and ensure every email is replied to properly and on time.
- Handle customer calls and day-to-day communication professionally.
- Arrange courier/pick-up from customers, vendors or other locations when required.
- Prepare and send Proforma Invoices (PI).
- Enter confirmed customer orders correctly into the company software.
- Verify order details including:
- Article / Product
- Quantity
- Price
- Delivery date
- Customer PO / Reference
- Special instructions
- Maintain proper records of customer Purchase Orders and approvals.
- Coordinate with production, stores, accounts and dispatch departments for timely execution of orders.
- Arrange, pack and dispatch customer samples on time.
- Keep complete records and tracking details of all samples sent.
- Send courier / transport / dispatch details to customers immediately after dispatch.
- Follow up with customers for pending payments and outstanding dues.
- Send PI, invoices, statements and ledgers whenever required.
- Follow up internally to ensure committed delivery dates are achieved.
- Inform customers professionally regarding order status, dispatch or any genuine delay.
- Maintain complete follow-up until the order is delivered and payment is received.
- Keep reminders and follow-up schedules so that no work is forgotten.
- Maintain proper email, order and customer documentation.




- Complete assigned work instead of leaving tasks pending for the next day without a genuine reason.
- Prepare a Complete Daily Work Report before leaving the office every day showing:
- Work completed
- Orders received
- PI prepared
- Samples dispatched
- Customer emails replied
- Dispatches completed
- Payments followed up
- Pending jobs
- Next action required PERSON WE ARE LOOKING FOR The candidate must have:
- Strong sense of responsibility and accountability.
- Ability to work independently without requiring repeated reminders.
- Good memory and strong follow-up skills.
- Ability to remember customer commitments and key dates.
- Good written email communication.
- Professional and decent way of speaking with customers.
- Good coordination and multitasking skills.
- Basic knowledge of MS Office, Excel, Email and business software.
- Ability to work under deadlines.
- Good documentation and record-keeping habits.
- Positive attitude towards completing work.
- Ability to take ownership from customer enquiry/order until dispatch and payment follow-up.
- No habit of giving false commitments to customers or management.
- Candidate should immediately report any problem instead of hiding or delaying it. EXPERIENCE REQUIREMENT Preference will be given to candidates who have worked for at least 2–3 years continuously in one organisation. We are looking for a stable, responsible and long-term employee, not someone who frequently changes jobs. IMPORTANT This position requires a person who believes: “If a job is assigned to me, I am responsible for completing it and reporting its final status.” Good communication, responsibility, memory, follow-up and ownership of work are extremely important for this position.

HOW TO APPLY
WALK-IN INTERVIEW ONLY Interested candidates can send their updated CV / Resume on WhatsApp: (phone hidden) Please mention while sending your resume: Applying for – Sales & Order Coordination Executive

📌 Walk-in || Office Coordinator (New Delhi)
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📍 New Delhi