The Sales & Business Development Executive will be responsible for generating new business opportunities, developing customer relationships, following up on enquiries and quotations, and thus converting enquiries into confirmed orders. This is an inside-sales role conducted entirely from the company's office, involving telephone calls, emails, WhatsApp Business, CRM/Excel trackers, and coordination with internal teams.
Key Responsibilities
A. Business Development & Lead Generation
- Identify and develop new customers through cold telephone calls, email campaigns, WhatsApp Business, Linkedin , Referral and online research.
- Generate enquiries from manufacturing companies, factories, and industrial customers.
- Develop new customer accounts and maintain an updated customer database.
- Identify opportunities for repeat business and cross-selling.
- Introduce Apt Controls' product range and sourcing capabilities to prospective customers. B. Enquiry & Quotation Coordination
- Receive and register customer enquiries in the enquiry tracker.
- Coordinate with the purchase team for supplier pricing and availability.
- Prepare and send quotations using company-approved formats.
- Follow up on quotations and negotiate commercially within approved guidelines.
- Track enquiry status from initial contact through order confirmation or closure. C. Sales Pipeline & Reporting
- Maintain accurate records in Excel / CRM.
- Update lead status as Hot, Warm, or Cold.
- Monitor lead aging and follow-up due dates.
- Track customer responses, quotation conversion, and lost business reasons. D.
Internal Coordination
- Coordinate with the purchase team for supplier offers and product availability.
- Work with the dispatch team to communicate delivery updates.
- Coordinate with accounts for payment-related customer communication when required.
- Escalate urgent enquiries, delayed quotations, and customer complaints to the reporting manager. Required Skills & Qualifications Requirement Details
Education:
Graduate in any discipline; BBA / B.
Com preferred
Experience:
3+ years Exp Communication:Good verbal and written communication Computer
Skills:
MS Excel, Outlook, Word Sales
Skills:
Customer calling, follow-up, negotiation Language: English and Hindi Personality: Professional, confident, organized, customer-oriented Work Mode: Full-time office-based Preferred Skills
- Experience in telecalling, inside sales, customer relationship management, or business development.
- Familiarity with industrial products, electrical goods, or B2B sales.
- Experience maintaining CRM or Excel-based enquiry trackers.
- Ability to communicate professionally through email and WhatsApp Business. Incentive Structure apart from Salary New Customer Onboard 2000 with minimum 3 orders / recent customers New Customer Retention Bonus 2000
- 6 month Monthly Attendance Bonus 2000 /month WORKING SCHEDULE: 6 working days a week /Timing
- 10.00 AM 6.00PM . Job Location Dewas (M.
P ) 12 paid leave /year
HOW TO APPLY
Contact Person: NAMRATA PATEL Mobile Number: (phone hidden) Email / Website:
[email protected]/ www.aptcontrols.net
📌 Business Development and Sales Executive (Dewas)
🏢 Apt Controls
📍 Dewas