Customer Support Executive – Email & Chat Support Job Title: Customer Support Executive – Email & Chat Support
Job Type
Full-time
Experience:
Freshers and Experienced Candidates
Education:
Undergraduate / Graduate Language: Fluent English
Key Responsibilities
- Respond to customer queries through email and chat in a professional and timely manner.
- Understand customer concerns and provide accurate information and solutions.
- Maintain a high standard of written English and communication.
- Resolve customer issues while maintaining a positive customer experience.
- Follow company policies, processes, and quality standards.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate team when required. Requirements
- Undergraduate or Graduate candidates can apply.
- Freshers and experienced candidates are both eligible.
- Excellent written and verbal communication skills in English.
- Strong typing and computer skills.
- Valuable problem-solving and interpersonal skills.
- Ability to work independently as well as in a team.
- Willingness to work in rotational shifts, if required. Preferred Skills
- Customer service experience is an advantage but not mandatory.
- Good email and chat etiquette.
- Strong attention to detail.
- Ability to multitask and manage customer queries efficiently. Why Join Us?
- Opportunity for freshers to start a career in customer support.
- Career growth and learning opportunities.
- Supportive and professional work environment.
- Opportunity to develop communication and customer service skills. If you have fluent English communication skills and are looking for an opportunity in customer support, we encourage you to apply+919811633143 Pay: ₹30,000.00
- ₹40,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Paid time off