Job Summary: We are seeking an experienced and customer-focused Front Office Executive to manage front desk operations and ensure a smooth and memorable experience for our guests. The ideal candidate should have strong communication skills, good operational knowledge, and the ability to handle guest requirements independently.

Key Responsibilities

- Manage daily front office operations and ensure smooth functioning of the reception desk.
- Supervise and coordinate guest check-in and check-out procedures.
- Handle reservations, room blocking, room allocation, and booking modifications.
- Maintain accurate guest profiles, records, and reports.
- Handle guest complaints and resolve issues promptly and professionally.
- Coordinate effectively with Housekeeping, F&B;, Maintenance, Security, and other departments.
- Monitor room status and ensure timely room readiness.




- Handle billing, payments, cash transactions, and settlement procedures.
- Prepare daily front office reports and shift handover reports.
- Manage telephone calls, emails, online booking enquiries, and guest communications.
- Assist guests with information regarding resort facilities, activities, and services.
- Ensure compliance with hotel/resort SOPs and service standards.
- Support and guide Front Office Associates and junior team members.
- Maintain qualified standards and contribute to guest satisfaction and positive reviews. Pay: ₹10,000.00
- ₹15,000.00 per month

Benefits:
- Food provided Work

Location:
In person

📌 Front Office Associate (Anaikatti)
🏢 SR JUNGLE RESORT
📍 Anaikatti