? Job Details at a Glance ? Location Mumbai, Maharashtra, India ? Company PhonePe ? Experience Fresher ? Qualification B.
Tech/B.
E. ? Eligible Batch 2024, 2025, 2026 ?

Job Type
Full Time ? Salary ₹4.0–₹8.0 LPA ? Industry Technology ? Key Skills Monitoring Dashboards MS Excel Google Sheets SQL Ticketing & Escalation Systems Site Operations Associate / Specialist at PhonePe — Full Details &

How to Apply
PhonePe is seeking a Site Operations Associate / Specialist in Mumbai, Maharashtra, India , where freshers can gain invaluable experience in monitoring digital payment platforms and operational workflows. This role offers a unique opportunity to engage with cutting-edge technology in a rapidly evolving industry. The demand for skilled site operations professionals is rising as digital payment platforms expand, making this role crucial for maintaining service reliability. As the fintech sector continues to grow, the need for effective monitoring and operational oversight becomes increasingly important, positioning the Site Operations Associate / Specialist role as a key player in ensuring seamless user experiences. What sets PhonePe apart in the tech landscape is its impressive growth trajectory since its founding in 2015 , now boasting over 400 million users
- This scale not only highlights the company's leadership in India's fintech sector but also reflects a vibrant workplace culture that values innovation and collaboration. Joining PhonePe means being part of a team that is at the forefront of digital payment solutions. We encourage 2024, 2025, 2026 graduates with a B.
Tech/B.
E. qualification and fresher experience to apply for this role, which offers a competitive salary ranging from ₹4.0–₹8.0 LPA
- This opportunity is ideal for those looking to kickstart their careers in a thriving industry. In this position, you will work with essential skills such as monitoring dashboards , MS Excel , Google Sheets , SQL , and ticketing & escalation systems
- The experience gained here will open doors to various career paths in operations and risk management, providing a clear trajectory for advancement in the tech field. ? Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Site Operations Associate/Specialist at PhonePe plays a crucial role in ensuring optimal site health and infrastructure uptime, directly impacting payment processing efficiency. Monitor site health and infrastructure uptime using advanced monitoring dashboards to ensure seamless payment processing. Utilize SQL for tracking and investigating system anomalies, ensuring quick resolutions to service disruptions. Collaborate with engineering and product teams to escalate issues effectively, maintaining high service availability. Analyze performance metrics and generate operational status reports weekly using MS Excel and Google Sheets
- Take ownership of incident logs, ensuring accurate documentation and timely follow-ups on escalated issues. Communicate operational updates and performance insights to stakeholders, fostering transparency and collaboration. Investigate transaction failures and coordinate with client support to resolve customer-facing issues promptly. This role emphasizes ownership and accountability, allowing you to make a direct impact on operational excellence and customer satisfaction. Required Skills & Technical Competencies The ideal candidate for this role must possess a strong technical skill profile to effectively manage site operations and ensure service reliability. Technical Skills Monitoring Dashboards — entry — essential for real-time site health tracking; familiarity with tools like Grafana or Datadog is expected. MS Excel — intermediate — used for data analysis and reporting; proficiency in pivot tables and VLOOKUP is crucial. Google Sheets — intermediate — daily operational tasks require collaborative data management and reporting. SQL — entry — necessary for querying databases to investigate system anomalies and performance metrics. Ticketing & Escalation Systems — entry — knowledge of tools like JIRA or Zendesk is beneficial for managing incident workflows. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and practical application. Eligibility Criteria This role is designed for fresh graduates eager to start their careers in technology and site operations. Candidates must possess a B.
Tech/B.
E. degree, which provides the technical foundation necessary for understanding site operations. Eligible batches include 2024, 2025, and 2026 graduates, ensuring fresh perspectives in a rapidly evolving industry.



This role is open to freshers , emphasizing the company's commitment to nurturing new talent in technology. A minimum academic performance of 60% is preferred, reflecting a strong grasp of technical concepts. Having a portfolio or GitHub showcasing relevant projects can provide an advantage in demonstrating practical skills. Documentation & Portfolio Requirements Ensure your resume is transparent and concise, highlighting your technical skills and relevant projects. Include links to your portfolio or GitHub for practical demonstrations of your capabilities. Pro tip: Tailor your application to highlight specific experiences with SQL and monitoring dashboards to stand out in the selection process. Salary for Site Operations Associate / Specialist at PhonePe ? Compensation ₹4.0–₹8.0 LPA The advertised compensation for the Site Operations Associate / Specialist role at PhonePe is ₹4.0–₹8.0 LPA
- The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Site Operations Associate / Specialist Upskilling with the right resources significantly enhances your chances of selection for the Site Operations Associate / Specialist role at PhonePe
- Recommended Courses & Resources MS Excel — Essential for data analysis and reporting tasks in site operations. SQL — Crucial for managing and querying databases effectively. Ticketing & Escalation Systems — Important for handling incidents and stakeholder communications. KodNest — Provides practical coding skills that can enhance operational workflows. Boost

your profile
with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Customize your resume to reflect the specific skills listed in the

job description
. ❌ Neglecting relevant projects — Highlight internships or projects that demonstrate your capabilities in site operations. ❌ Using generic language — Be specific with metrics or achievements to strengthen your application. ❌ Overlooking formatting — Ensure your resume is easy to read and well-organized for recruiters. ❌ Not preparing for technical questions — Practice SQL and data analysis questions to improve your interview performance. ❌ Ignoring application deadlines — Stay aware of deadlines to avoid missing opportunities. Before You Apply — Checklist ✅ Research PhonePe's recent developments and culture to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences aligned with the

job description
. ✅ Prepare a cover letter that highlights your interest in site operations and your fit for the role. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Ensure your LinkedIn profile is up-to-date and reflects your skills and experiences. ✅ Practice common interview questions related to site operations and technical skills. ✅ Set reminders for application deadlines to avoid last-minute submissions. ✅ Follow up on your application status after a week to express continued interest. Resume Tailoring & ATS Keywords for Site Operations Associate / Specialist Optimizing your resume for ATS is crucial for increasing visibility for the Site Operations Associate / Specialist role at PhonePe
- ATS Keywords to Include Site Operations Monitoring Dashboards MS Excel Google Sheets SQL Incident Monitoring Operational Workflows Stakeholder Escalation Data Reporting Performance Metrics Operational Risk Mitigation Cross-functional Collaboration Resume Tips for This Role Highlight your technical skills in monitoring and data analysis, as these are critical for the role. Emphasize any relevant projects or internships that demonstrate your ability to work in tech operations. Include a link to your portfolio or GitHub to showcase practical experience with SQL or data management. Optimize your resume for ATS by using keywords from the

job description
to ensure visibility. Avoid including unrelated work experience that does not demonstrate your fit for the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic statements that do not add value to your resume for this specific role.

How to Apply




for Site Operations Associate / Specialist at PhonePe Apply Now — PhonePe Visit the PhonePe careers page and locate the Site Operations Associate job listing. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress. Applications reviewed on rolling basis — early submission recommended. Apply Now — PhonePe NexisGrow.com does not charge any fees for job applications. PhonePe Founded in 2015 , PhonePe is headquartered in Bangalore, India , and has grown to employ over 3,000 professionals across various tech and operational roles. The company has established a significant presence in the digital payments sector, serving millions of users daily with its innovative solutions. Its global footprint continues to expand as it captures a larger share of the fintech market. PhonePe offers a range of digital payment solutions, including UPI transactions , mobile recharges , and bill payments
- These services are designed to simplify financial transactions for users, making it easier for them to manage their finances. The platform's user-friendly interface and robust technology have contributed to its widespread adoption across India. The work culture at PhonePe is reflected in its 4.2-star rating on Glassdoor , showcasing a positive environment that fosters innovation and employee growth. The company emphasizes various employee programs, including skill development workshops and mentorship initiatives, aimed at nurturing talent and enhancing career trajectories within the organization. Recently, PhonePe raised $1 billion in funding to further expand its services and enhance its technology infrastructure. This significant investment demonstrates strong market confidence in the company's vision and capabilities, allowing it to innovate and improve its offerings continuously. The funding will also support the development of new features and services for its users. For freshers looking to launch their careers in technology, PhonePe provides a unique platform with ample opportunities for skill development and career progression. The company's focus on innovation and employee growth ensures that new hires can gain valuable experience in the fintech industry, positioning them for future success in their careers. Company Details Industry Technology Location Mumbai, Maharashtra, India Connect With Us Careers Apply Now Website ? jobs.smartrecruiters.com Frequently Asked Questions Interview
- Role
- Salary
- Growth ? Who can apply for Site Operations Associate / Specialist at PhonePe? Eligibility Tap to expand + Answer Candidates with B.
Tech/B.
E. and Fresher experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key

skills:
Monitoring Dashboards, MS Excel, Google Sheets, SQL, Ticketing & Escalation Systems. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4.0–₹8.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at PhonePe? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in

How to Apply
section. Highlight: Monitoring Dashboards, MS Excel, Google Sheets, SQL, Ticketing & Escalation Systems. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Site Operations Associate / Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Monitoring Dashboards, MS Excel, Google Sheets, SQL, Ticketing & Escalation Systems, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) PhonePe research, (5) Clear communication. ? What is the work culture like at PhonePe? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. ? Explore More on NexisGrow More jobs in Mumbai Browse all Tech jobs Latest Fresher jobs More jobs at PhonePe Work From Home jobs Ready to Apply? Don't Miss This Opportunity Apply only via the official link. NexisGrow.com charges zero application fees. ? Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath
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