We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry. Walk-in Details Address: Outpace Consulting, C-29, Sec 2 Noida Nearest Metro: Noida Sec 15 (Exit Gate 3) Landmark: Near Hotel Nirulas Walk-in Time: 10:30 AM 2:00 PM Documents: Resume & Aadhaar To Apply for this Job Role: WhatsApp Your CV @ (phone hidden) Email: [email protected] Or, Call Our HR Team at the Number Mentioned Below: Aparna (phone hidden) Jahanavi (phone hidden) Rimjhim (phone hidden) Aksha (phone hidden) Nikita (phone hidden) Job Details
- Profile: Customer Support
- Eligibility: Graduate Fresher
-

Salary:
19K
- Shift: 24x7 Shifts
- Working Days: 5 Days Working
- Process Type: Chat and Email
- Job

Location:
Gurgaon

Key Responsibilities

- Handle customer queries professionally through voice, chat, or email, depending on the assigned process.




- Understand customer concerns and provide accurate and timely resolutions.
- Maintain a polite, qualified, and customer-friendly approach.
- Record and update customer interactions accurately in the system.
- Escalate unresolved or complex issues to the appropriate team.
- Follow process guidelines, quality standards, and company policies.
- Meet assigned productivity, quality, and customer satisfaction targets.
- Participate in training and continuously improve product/process knowledge. Important Notes
- B.
Tech, MBA & MCA freshers are not eligible
- B.
Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
- Candidates pursuing regular education must bring NOC from college Tip: Carry your resume, be confident, and ensure good communication skills.

📌 Bulk Hiring (Delhi)
🏢 Outpace Consulting Services
📍 Delhi