Hiring for Leading ITES Company In Gurgaon for International BPO A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm To Apply for this Job Role: WhatsApp Your CV @ (phone hidden) Or, Call Our HR Team at the Number Mentioned Below: Aparna (phone hidden) Jahanavi (phone hidden) Rimjhim (phone hidden) Aksha (phone hidden) Nikita (phone hidden) JOB LOCATION & SALARY GURGAON 1: Graduate/UG with min 1 Year Exp in BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6:



Excellent Communication Skills 7: Immediate Joiners Preferred

Key Responsibilities
Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and skilled attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

📌 US MNC (Delhi)
🏢 Outpace Consulting Services
📍 Delhi